Lisa Wessel
Round Rock,Texas
Summary
I am a dedicated and results-driven professional with a proven track record of delivering exceptional customer service in various capacities. Demonstrated ability to handle complex transactions, resolve issues, and maintain meticulous documentation. Adept at building and maintaining strong client relationships, fostering trust, and providing excellent customer service.
Overview
1
1
Certificate
Work History
Strategic Partnership Coordinator
Curis Functional Health
Round Rock, Texas
08.2023 - Current
- Successful in building and nurturing strategic partnerships, expanding networks, and enhancing brand visibility.
- Proficient in identifying and targeting key stakeholders through various communication channels
- Represented company professionally when engaging with external and internal stakeholders and constituencies.
- Assisted in the development of marketing materials for potential partners.
Territory Account Manager
RWC International
Phoenix, AZ
2015 - 2022
- Consistently surpassing sales quotas I achieved marketable growth in assigned territory for multi-state commercial truck dealership.
- I skillfully negotiated and closed high-value deals with key corporate, government and municipality customers.
- Successfully revived dormant accounts through strategic outreach and engagement efforts, successfully reactivating and rejuvenating client relationships.
- Managed all aspects of the sales process, including accurate and timely documentation of sales agreements, financing details, and compliance with legal requirements. Ensured adherence to dealership policies and industry regulations.
- Collaborated with internal teams, including service, finance, and logistics, to ensure seamless transactions and exceptional customer experiences.
Vendor Performance Manager
Bank of America, Mortgage Servicing & Operations
Tempe, AZ
2013 - 2015
- I managed a vendor group assigned to process a portfolio of delinquent high-risk mortgages. Focusing on Short Sale and Deed In Lieu loss mitigation options to avoid foreclosure.
- Consistently exceeded performance goals and recognized as top vendor team.
- Established relationships with third-party vendors who provide services related to loss mitigation activities.
- Collaborated with internal teams across multiple departments in order to develop effective solutions for resolving complex cases involving customer disputes.
Short Sale Closing Officer
Bank of America Mortgage Servicing & Operations
Tempe, AZ
2011 - 2013
- I managed a high volume loan portfolio of delinquent borrowers to determine eligibility for a short sale.
- I was awarded a Platinum and Bronze award by management for consistently exceeding customer service expectations and production goals.
- I reviewed and analyzed appraisals, tax returns, credit reports, and other documents required for a successful short sale.
- I collaborated with real estate agents, escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
- Monitored foreclosure timelines and deadlines to ensure timely completion of transactions.
Escrow Officer
Fidelity National Title/North American Title
Colorado Springs, CO
- Proven expertise in managing the escrow process from inception to closure, ensuring compliance with legal and industry standards.
- Demonstrated ability to handle complex transactions, resolve issues, and maintain meticulous documentation. Adept at building and maintaining strong client relationships, fostering trust, and providing excellent customer service.
Skills
- Customer-Focused
- Adaptable
- Detail-Oriented
- Collaborative
- Proactive
- Analytical
- Strong Communicator
- Results - Driven
- Innovative
- Problem Solving
Timeline
Strategic Partnership Coordinator
Curis Functional Health
08.2023 - Current
Bachelor of Science - Business Management
Arizona State University
Arizona Licensed Real Estate Agent
Territory Account Manager
RWC International
2015 - 2022
Vendor Performance Manager
Bank of America, Mortgage Servicing & Operations
2013 - 2015
Short Sale Closing Officer
Bank of America Mortgage Servicing & Operations
2011 - 2013
Escrow Officer
Fidelity National Title/North American Title
- Texas Real Estate License 2023
- Texas Notary Public 2023
- NNA Certified Notary Signing Agent 2023
Certification
- Texas Real Estate License 2023
- Texas Notary Public 2023
- NNA Certified Notary Signing Agent 2023
References
References available upon request.
Similar Profiles
Laura FairLaura Fair
Healthcare Recruiter at Curis Functional HealthHealthcare Recruiter at Curis Functional Health
Ean WilsonEan Wilson
Chiropractic Assistant at Adrian Chiropractic/Curis Functional HealthChiropractic Assistant at Adrian Chiropractic/Curis Functional Health
Maya Shrestha BhattaraiMaya Shrestha Bhattarai
Founder, CEO, & Practitioner at Cherish Functional Wellness LLC & Maya Health PLLCFounder, CEO, & Practitioner at Cherish Functional Wellness LLC & Maya Health PLLC