Lisa Whetstone

• Paid attention to detail while completing assignments.
• Worked well in a team setting, providing support and guidance.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Worked flexible hours across night, weekend, and holiday shifts.
• Worked effectively in fast-paced environments.

Inventory control of precious metals.

Inventory control for carded jewelry.

Assist with procedures.

Model making of teeth.

Receptionist.

Scheduling appointments.

Customer service.

Greet patients/check in.

• Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.

• Worked closely with co-workers in order to efficiently process large volumes of packages within tight deadlines.
• Followed safety protocols when dealing with potentially dangerous materials like flammables or chemicals.
• Used RF scanner guns to scan barcodes on products for accurate inventory tracking and traceability purposes.
• Assembled cartons, crates, and containers to prepare for shipping.
• Provided feedback on packing processes to supervisors for continuous improvement.
• Notified team leader of product discrepancies and equipment malfunctions.
• Ensured work area was clean and organized, adhering to safety regulations.
• Offered support and advice to newer personnel to improve performance.

• Reviewed resumes and applications to determine if candidates met the required criteria for open positions.
• Monitored employee performance reviews and provided feedback when necessary.
• Conducted interviews with potential employees to assess qualifications, skills, and experience.
• Developed and implemented recruitment strategies to attract qualified job applicants.
• Ensured that all employment documents were completed accurately prior to candidate hire date.
• Developed guidelines for position qualification requirements and rating system to measure and identify best-fit candidates.
• Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing manuals.
• Conducted job interviews for a wide range of positions, ensuring a good fit between candidates and organizational needs.
• Contacted all job applicants to inform them of their application status.
• Conducted background checks and reference checks as part of the pre-employment screening process.
• Provided regular updates and feedback to candidates throughout the recruitment process to ensure a positive candidate experience.
• Screened resumes and applications to identify suitable candidates for open positions.
• Collaborated with hiring managers to define job requirements and candidate profiles.
• Addressed harassment allegations, work complaints or other employee concerns.
• Informed job applicants of duties and responsibilities, compensation, and benefits.

• Served visitors by greeting, welcoming and directing to appropriate personnel.
• Performed clerical duties such as filing, photocopying, transcribing, and faxing.
• Answered and directed incoming calls using multi-line telephone system.
• Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
• Greeted customers, answered general questions and directed to appropriate locations.
• Maintained business office inventory and equipment by checking stock for needed supplies.
• Sorted invoices for accounting department by date stamping and filing by vendor code.

• Handled confidential information with discretion and professionalism.
• Greeted visitors in a professional manner when they arrived at the switchboard station.
• Routed emergency calls to the appropriate department or personnel.
• Assisted in managing on-call schedules for various departments within the organization.
• Maintained a clean work area by organizing supplies neatly throughout shift.
• Operated multi-line telephone system to answer incoming calls, determine purpose of callers, and forward calls to appropriate personnel or department.
• Verified caller identification before transferring calls or releasing confidential information.
• Answered and transferred incoming calls to appropriate departments, personnel or outside lines.
• Addressed customer concerns professionally in order to provide satisfactory solutions.
• Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
• Alerted staff of emergency information and general announcements using PA system.
• Completed connections between callers, departments and professionals.
• Handled incoming and outgoing calls according to standard operating procedures.
• Took messages from callers and accurately relayed details to intended staff.
• Operated telephone switchboard to provide information, take messages and forward calls.
• Utilized paging technology within organization to connect quickly with key people.
• Operated telephone switchboard and routed calls to correct destination.
• Reported telephone line issues and outages for prompt repairs.
• Paged employees over PA system to ensure prompt connection with callers.

• Greeted visitors and provided them with directions to the appropriate destination.
• Answered incoming calls, transferred calls, and took messages for staff members.
• Maintained a neat reception area by organizing supplies and ensuring that all materials were up-to-date.
• Managed multiple lines simultaneously while providing courteous service to callers.
• Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
• Shared or forwarded messages and information to designated personnel.
• Operated telephone switchboard and routed calls to correct destination.