Lisa Wicks
Eustis,FL
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, communication, and coordination abilities. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
7
7
years of professional experience
Work History
Technology Project Manager
The Container Store
11.2020 - Current
- Led over 6 cross-functional teams to successfully complete IT projects.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Planned, designed, and scheduled phases for over 3 large term projects over 2 years.
- Provided detailed project status updates to stakeholders and executive management.
- Created and implemented contingency plans to address potential risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Streamlined documentation using SharePoint, resulting in significant increase to document retrieval time
- Prepared and submitted project invoices for review and approval.
- Developed and implemented strategic project plans to meet business objectives.
- Wrote, updated and maintained project documentation using Gantt charts, Jira, and Microsoft project.
- Established and enforced project timelines and deadlines.
- Worked within AGILE/SCRUM and Waterfall methodologies
Business Analyst
The Container Store
05.2016 - 11.2020
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Surveyed clients to ascertain requirements and expectations for product.
- Collaborated with stakeholders to identify business needs and data sources.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Provided technical support for troubleshooting analytics and reporting issues.
- Created dashboards to monitor and track key performance indicators.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Identified patterns and trends in large data sets and provided actionable insights.
- Directed product testing activities through important phases of Testing Life Cycle like Functional Testing, Regression Testing, System Testing, End to End Testing (ETE), User Acceptance Testing (UAT) and Load Testing
Education
MBA -
Rollins College
Winter Park, FL05.2010
Bachelor of Arts -
University of Central Florida
Orlando, FL12.2007
Skills
- Agile Coaching
- Staff Training
- Project Requirements
- Project Management
- Managing Risk
- Cross-Functional Collaboration
- Presentations
- Best Practices and Methodologies
- Agile Framework
- Risk Mitigation Planning
- Testing
- Project Planning
- Budgeting and Forecasting
- Processes and Procedures
- Critical Thinking
- Project Deadlines
- Testing
- Project Planning
- Budgeting and Forecasting
- Processes and Procedures
- Critical Thinking
- Project Deadlines
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The difference between who you are and who you want to be is what you do.
Unknown
Timeline
Technology Project Manager
The Container Store
11.2020 - Current
Business Analyst
The Container Store
05.2016 - 11.2020
MBA -
Rollins College
Bachelor of Arts -
University of Central Florida
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