Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Wilkinson

Fort Collins,CO

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Successful at handling tasks with accuracy and impeccable service skills. Strives to meet client needs and deadlines in order to maintain satisfaction levels through the organization.

Overview

17
17
years of professional experience

Work History

Server

Visions Clubhouse
Pontiac , MI
01.2010 - 02.2017
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Cashier

Kitts Industrial Tools
Southfield, Michigan
01.2015 - 12.2015
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Preschool Teacher

Kids Stop
Livonia, MI
03.2006 - 12.2009
  • Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
  • Assisted in providing a safe and secure environment for children.
  • Developed lesson plans that incorporated creative teaching techniques.
  • Established positive relationships with parents and guardians by regularly communicating student progress.
  • Maintained records of attendance, grades, health concerns, and other relevant information about the children in my care.
  • Facilitated group play activities that encouraged collaboration among students.
  • Encouraged critical thinking skills through problem solving activities.

Journalist

Visions Clubhouse
Pontiac, MI
05.2005 - 02.2006
  • Proofread articles prior to submission for errors in grammar or syntax.
  • Maintained relationships with key contacts within various organizations or institutions.
  • Developed and pursued stories independently and for assignment, covering range of topics and events.
  • Collaborated with editors to create headlines that accurately reflect the story content.

Hostess

Deli Unique
West Bloomfield, MI
02.2000 - 01.2006
  • Greeted guests warmly upon arrival, seating them promptly.
  • Maintained a clean and organized dining area.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Checked identification of customers prior to serving alcoholic beverages.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Monitored customer satisfaction levels throughout their meal experience.

Education

Some College (No Degree) - English

Baker College
Flint, MI

Some College (No Degree) - English And Political Science

Oakland Community College
Bloomfield Hills, MI

Skills

  • Public Speaking
  • Customer Service
  • News writing skills
  • Freelance Writing
  • Writing and verbal communication
  • Research
  • Organization
  • Problem Resolution
  • Planning

Timeline

Cashier

Kitts Industrial Tools
01.2015 - 12.2015

Server

Visions Clubhouse
01.2010 - 02.2017

Preschool Teacher

Kids Stop
03.2006 - 12.2009

Journalist

Visions Clubhouse
05.2005 - 02.2006

Hostess

Deli Unique
02.2000 - 01.2006

Some College (No Degree) - English

Baker College

Some College (No Degree) - English And Political Science

Oakland Community College

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Lisa Wilkinson