Lisa Williams
Brainerd,MN
Summary
Dynamic leader with a proven track record at Birch Hollow Const., adept in policy implementation and creative thinking. Excelled in enhancing operations, boosting customer loyalty by over 30%, and spearheading community programs with the State of Minnesota. Skilled in budget development and providing exceptional team leadership, demonstrating both hard and soft skills essential for high-stakes environments.
Overview
31
31
years of professional experience
Work History
Co-owner
Birch Hollow Const.,Gelded Acres and B&L Prop.
Brainerd, MN
04.2011 - Current
- Established policies and procedures to ensure compliance with local, state, and federal regulations.
- Analyzed financial reports to identify areas of improvement in operations.
- Developed strategies for increasing customer loyalty and satisfaction.
Child Care Assistant
Self Employed
Brainerd, MN
10.2007 - 09.2012
- Provided safe, nurturing and stimulating environment for children.
- Assisted in planning, organizing and implementing age appropriate activities to encourage learning.
- Maintained accurate records of daily attendance and other related information.
Human Services Technician
State Of Minnesota
Brainerd, MN
07.1993 - 01.2007
- Attended meetings with other professionals to discuss cases and develop strategies for providing better care to clients.
- Participated in team meetings to review case progress and determine next steps for treatment plan implementation.
- Provided transportation for clients when necessary for medical appointments or community activities.
- Collaborated with community organizations to create programs that meet the needs of our clients.
- Educated family members about mental health disorders and how best to support their loved ones through recovery process.
- Assessed safety risks associated with a client's living environment and implemented interventions where appropriate.
- Attended court hearings related to cases involving our organization's clients as needed.
- Provided emotional support during times of stress or crisis situations.
Education
Esthetician - Esthetics
Model College of Hair Design
Saint Cloud, MN01-2025
Skills
- Policy and procedure implementation
- Recruiting and training
- Staffing
- Decision-making
- Creative thinking
- Budget development
Timeline
Co-owner
Birch Hollow Const.,Gelded Acres and B&L Prop.
04.2011 - Current
Child Care Assistant
Self Employed
10.2007 - 09.2012
Human Services Technician
State Of Minnesota
07.1993 - 01.2007
Esthetician - Esthetics
Model College of Hair Design
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