Lisa Richards
Arlington,WA
Overview
20
20
years of professional experience
Work History
Front-End Coach (ASM)
Walmart
04.2022 - Current
General Merchandise Coach (ASM)
Walmart
12.2021 - 04.2022
- Follow store procedures and utilize exceptional merchandising skills to drive sales.
- To lead my team to be strong independent managers associates with can do attitudes.
- As a coach I am responsible for overseeing hourly managers.
- I can handle all responsibilities of the store.
- I handle customer complaints and make final decisions how to best assist them.
- Customer service and customer experience is always a top priority.
Front End Services Team Lead
Walmart
12.2020 - 12.2021
- Management of the front end of the store and all front end team associates, maintaining a safe and clean area, assuring associates are working fast and efficiently and placing them in position that best suit their skill level, keeping the shelves on the front end stocked and zoned, working the cash office, cashiering when necessary, making sure policies are being followed especially during returns and financial services, handling a fast paced environment.
Deli/Bakery Team Associate
Walmart Inc.
10.2019 - 12.2020
- Perform assigned daily tasks, making donuts, baking bread, working freight, writing on cakes and taking cake orders, make cupcakes, slicing, frying, serving, following safe food handling procedures, keeping a clean and sanitary work space, price changes, section work, capping bins, picks, and using exceptional customer service skills.
Nanny
Melissa Mckinnon
06.2016 - 09.2019
- Provide full time care for two children, ages two and 3, both since birth.
Dental Assistant
Affordable Dental Care
12.2015 - 06.2016
- Support the clinical treatment and care of patients, thorough charting and note taking, sterilization procedures, front office work, and exceptional customer service skills.
Sales Associate
Walmart
10.2014 - 07.2015
- Provide exceptional customer service, stock and zone, cleaning and organizing, keeping a safe workspace.
Financial Aid Assistant, Front Desk Coordinator
Northwest Hair Academy
12.2008 - 10.2010
- Scheduling, greeting and checking in guests, product sales, answering multi line phones, tracking students' attendance and hours, handling all financial transactions, filing, composing monthly reports.
Shift Manager
Burger King
08.2006 - 12.2008
- Responsible for opening the restaurant, prepping all foods for the day, making sure all scheduled shifts are filled, maintaining a clean and safe food handling environment, in charge of all tolls and registers, responsible for counting down tolls and making daily bank deposits, taking a strong roll in team leadership and customer service.
Timeline
Front-End Coach (ASM)
Walmart
04.2022 - Current
General Merchandise Coach (ASM)
Walmart
12.2021 - 04.2022
Front End Services Team Lead
Walmart
12.2020 - 12.2021
Deli/Bakery Team Associate
Walmart Inc.
10.2019 - 12.2020
Nanny
Melissa Mckinnon
06.2016 - 09.2019
Dental Assistant
Affordable Dental Care
12.2015 - 06.2016
Sales Associate
Walmart
10.2014 - 07.2015
Financial Aid Assistant, Front Desk Coordinator
Northwest Hair Academy
12.2008 - 10.2010
Shift Manager
Burger King
08.2006 - 12.2008