Lisa Witak
Oconto
Summary
Accomplished Child Support Specialist from Marinette County, adept in case analysis and teamwork, significantly enhanced enforcement efforts. Expert in managing complex cases and financial assessments, demonstrating exceptional attention to detail and problem-solving skills. Proven track record in improving client outcomes and satisfaction, showcasing reliability and multitasking abilities without specific numerical quantification.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Child Support Specialist
Marinette County
06.2019 - Current
- Enhanced child support enforcement by conducting thorough case investigations and analysis.
- Collaborated with legal professionals to prepare court documents and present evidence supporting child support orders during hearings.
- Provided compassionate guidance and resources for custodial parents seeking assistance with child support matters.
- Maintained strict confidentiality while managing sensitive information related to clients personal lives and finances.
- Managed a high volume of complex cases, ensuring accurate documentation and timely resolution of issues.
- Conducted detailed financial assessments of non-custodial parents to determine appropriate child support obligations.
Clerk/Treasurer
Town of Grover
04.2005 - Current
- Ensured compliance with local, state, and federal laws through meticulous auditing of municipal accounts.
- Safeguarded municipal funds through proper cash handling procedures and regular bank reconciliations.
- Assisted in annual budget preparation by compiling financial data and forecasting future expenses.
- Maintained organized filing systems for easy retrieval of financial documents during audits or investigations.
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
- Prepared and filed tax returns and generated monthly reports in compliance with regulatory and organizational standards.
Economic Support Specialist
Marinette County
03.2008 - 05.2019
- Researched and interpreted program regulations and applicable laws.
- Improved efficiency in case management by maintaining organized records of client interactions and updates on their progress towards selfsufficiency.
- Looked for signs of fraud and reported cases to fraud coordinator and investigators.
- Gained valuable insights into program effectiveness by regularly monitoring performance metrics related to client outcomes and satisfaction.
- Collected and analyzed personal and financial information to make appropriate determinations.
- Supported a diverse clientele base, demonstrating cultural sensitivity in all interactions while helping them navigate complex social service systems effectively.
Education
Bachelor of Science - Public Administration
University of Wisconsin
Green Bay WISkills
- Case analysis
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
Certification
- Supervisory Leadership Certificate University of Wisconsin-Green Bay 2023
Timeline
Child Support Specialist
Marinette County
06.2019 - Current
Economic Support Specialist
Marinette County
03.2008 - 05.2019
Clerk/Treasurer
Town of Grover
04.2005 - Current
- Supervisory Leadership Certificate University of Wisconsin-Green Bay 2023
Bachelor of Science - Public Administration
University of Wisconsin
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