LISA WITTE
LE SUEUR,MN
Summary
Organized Dental Receptionist providing detailed customer service and scheduling support. Well-versed liaison between patients, dentist and insurance providers, coding appropriately and managing coverage plans.
Overview
24
24
years of professional experience
Work History
Dental Office Receptionist
Haemig Family Dentistry
101 SOUTH MAIN ST. SUITE 111 LE SUEUR, MN 56058
08.2013 - Current
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Managed office bookkeeping with insurance billing and patient payments.
- Completed patient referrals to other medical specialists.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
Dental Office Receptionist
DENNIS WAVRIN DDS
Le Sueur, MN
07.1999 - 08.2012
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Managed office bookkeeping with insurance billing and patient payments.
- Completed patient referrals to other medical specialists.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Registered and verified patient records before triage with most up-to-date information.
- Prepared and processed patient referrals and transfer requests.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
Education
High School Diploma -
ST. PETER HIGH SCHOOL ST. PETER MN 56082
ST. PETER MN 5608205.1986
Skills
- Excellent Multitasking Capabilities
- Presenting Cases
- Greeting Visitors
- Office Coordination
- Front Office Management
- Patient Health Information Access
- Patient Referral
- Claim Forms
- Dental Office Management Software
- Taking Client Histories
- Payment Scheduling and Collection
- Patient Benefits Confirmation
- Payment Plan Options
- Patient Documentation
- Schedule Patients
Timeline
Dental Office Receptionist
Haemig Family Dentistry
08.2013 - Current
Dental Office Receptionist
DENNIS WAVRIN DDS
07.1999 - 08.2012
High School Diploma -
ST. PETER HIGH SCHOOL ST. PETER MN 56082