Lisa Wood
Zebulon,NC
Summary
Detail-oriented administrative assistant with proven expertise in organization and multi-tasking, adept at streamlining processes to enhance efficiency. Recognized for exceptional problem-solving abilities and a commitment to supporting team objectives. Seeking to contribute skills in a dynamic organization that values proactive administrative support.
Overview
11
11
years of professional experience
Work History
Campground Host
Outdoor Adventure Retreats
08.2024 - Current
- Greeted campers and visitors, answered questions, and provided directions to camping sites.
- Scheduled campsite reservations and maintained accurate records of bookings.
- Inventoried supplies and restocked items such as firewood, drinks, snacks when necessary.
- Maintained neat and orderly lodging units to exceed guests' expectations.
- Managed daily opening and closing procedures such as counting the contents of the cash register drawer at the start and end of shift.
Delivery Driver
Spark
07.2023 - Current
- Transported and safely delivered items to prevent damage or loss.
- Delivered express orders on tight schedules to meet customer targets.
- Ensured compliance with safety protocols while handling large volumes of merchandise.
- Provided excellent customer service by greeting customers warmly and responding to inquiries quickly.
Product Assembler
Caterpillar
11.2021 - 05.2023
- Prepared items for main line dispatch using standardized procedures.
- prioritizing urgent parts needed on the line
- making sure everything is built with quality and safety in mind
VP of Operations
Down East Hearing Care
10.2019 - 10.2021
- Acquired necessary supplies for two offices.
- Managed accounts payable and receivable.
- Handled payroll operations accurately and efficiently.
- Conducted comprehensive training sessions for new hires.
- Ensured efficient management of patient scheduling.
- Entered patient visit data into electronic health records.
- Addressed and managed concerns from patients promptly.
- Verified insurance coverage.
- Managed public relations via social media platforms.
- Oversaw corporate accounts of suppliers.
Administrative Assistant
Parker Monuments
02.2014 - 05.2017
- Ensured timely and punctual opening of office daily.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Processed invoices for payment using accounting software applications.
- Answered questions from customers regarding products and services offered by the company.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
Education
Associate of Science - Accounting
Johnston Community College
Smithfield05-2012
Associate of Science - Business Administration And Management
Johnston Community College
Smithfield, NC05-2010
Skills
- Strong Organizational Abilities
- Effective Multi-Tasking
- Clear Oral Communication
- Proficient Computer Skills
- Financial Accounting
- Meticulous Attention To Detail
- Appointment Coordination
- Electronic Health Record Management
- Patient Support Services
- Skilled in Conducting Insurance Verifications
References
References available upon request.
Timeline
Campground Host
Outdoor Adventure Retreats
08.2024 - Current
Delivery Driver
Spark
07.2023 - Current
Product Assembler
Caterpillar
11.2021 - 05.2023
VP of Operations
Down East Hearing Care
10.2019 - 10.2021
Administrative Assistant
Parker Monuments
02.2014 - 05.2017
Associate of Science - Accounting
Johnston Community College
Associate of Science - Business Administration And Management
Johnston Community College
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