Summary
Overview
Work History
Education
Skills
References
Timeline
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Mitchell Wood

Zebulon,NC

Summary

Results-driven professional with extensive experience in customer service and safety compliance at NCDPS. Proven leadership in managing teams and optimizing operations, alongside strong forklift operation and inventory management skills. Recognized for enhancing delivery efficiency and ensuring high standards in product quality and safety protocols.

Overview

35
35
years of professional experience

Work History

Marina Dock Hand

Outdoor Adventure Retreats
Chocowinity, North Carolina
08.2024 - Current
  • Facilitated loading and unloading of boats onto docks for customers.
  • Delivered customer service by addressing inquiries regarding boat rentals, fuel prices, and additional marina services.
  • Managed incoming orders for supplies related to recreational boating activities, including fishing gear and bait.

Delivery Driver

Spark
Zebulon, North Carolina
07.2023 - Current
  • Addressed customer inquiries and issues to guarantee a positive delivery experience.
  • Transported and safely delivered items to prevent damage or loss.
  • Executed timely delivery of rush merchandise to meet customer targets
  • Utilized GPS and maps for efficient route planning.

Forklift Operator

Caterpillar
Clayton, North Carolina
09.2021 - 06.2023
  • Managed forklift operations to optimize material handling within warehouse using SAP protocols and RF barcode scanner
  • Ensured safety procedures were followed when operating forklifts.
  • Ensured accurate inventory records by conducting regular stock checks and making necessary adjustments.
  • Coordinated instruction for new operators regarding safe forklift operation protocols.

Correctional Enterprise Supervisor II

NCDPS
Bunn, North Carolina
10.2016 - 09.2021
  • Managed inmate workforce in sign plant operations.
  • Guided inmates and coworkers in understanding safety protocols and operational procedures.
  • Executed regular performance evaluations to deliver constructive feedback.
  • Utilized computer systems like Microsoft Office Suite, BIDS, Becon, etc.
  • Examined products for imperfections and conformity to customer specifications employing precision measuring devices.

Education

Some College (No Degree) - Emergency Medical Technician

Johnston Community College
Smithfield, NC

High School Diploma -

Harnett Central High School
Angier, NC

Skills

  • Dependable
  • Compliance with safety standards
  • Customer service focused
  • Forklift operation
  • Inventory management
  • Time management skills
  • Leadership skills
  • Safe vehicle operation
  • Computer proficiency
  • Organizational skills

References

References available upon request.

Timeline

Marina Dock Hand

Outdoor Adventure Retreats
08.2024 - Current

Delivery Driver

Spark
07.2023 - Current

Forklift Operator

Caterpillar
09.2021 - 06.2023

Correctional Enterprise Supervisor II

NCDPS
10.2016 - 09.2021

Some College (No Degree) - Emergency Medical Technician

Johnston Community College

High School Diploma -

Harnett Central High School