Lisa Young
Dayton,TX
Summary
Dynamic Train Conductor with BNSF, skilled in train operations and crew coordination. Proven track record in ensuring safety compliance and delivering exceptional customer service. Adept at problem-solving and leading teams during emergencies, consistently enhancing operational efficiency and fostering a collaborative environment. Committed to maintaining high standards in cargo management and safety practices.
Overview
20
20
years of professional experience
Work History
Train Conductor
BNSF
Dayton, TX
05.2005 - Current
- Collaborated with other crew members during emergency situations.
- Operated controls to activate track switches and traffic signals.
- Communicated with dispatchers regarding trains' routes, timetables and cargoes.
- Provided on-board announcements regarding stops, delays, and transfers.
- Directed crew members by employing flag or hand signals, lantern and radio communications.
- Conducted periodic equipment inspections during trips to ensure compliance with safety regulations.
- Coupled air brakes and electrical connections between trains.
- Inspected switches on daily basis.
- Observed train movement to ascertain functionality.
- Monitored track conditions for obstructions or signal problems along the route.
- Motivated members to provide first-rate performances by applying honed skills and experience.
- Enforced company policies related to conduct, security, and fare collection.
- Operated switches and signals in accordance with established procedures.
- Received and followed directions from train dispatchers.
- Responded to customer inquiries and complaints in a professional manner.
- Arranged removal of defective cars from trains at stations or stops.
- Interpreted various signals to start, stop and back-up train or set and release air brakes.
Education
General Studies
San Jacinto College
Pasadena, TXCriminal Justice
Lee College
Baytown, TXSkills
- Train operations
- Equipment inspection
- Safety compliance
- Signal interpretation
- Cargo management
- Crew coordination
- Customer service
- Emergency response
- Time management
- Problem solving
- Team leadership
- Multitasking
- Effective communication
- Maintaining safety
- Foreman briefing
Affiliations
- School Volunteer
Accomplishments
- Employee of the month, Employee of the quarter. Member of BNSF's (BAPP) Behavior Accident Prevention Process team.
Timeline
Train Conductor
BNSF
05.2005 - Current
General Studies
San Jacinto College
Criminal Justice
Lee College
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