Summary
Work History
Education
Skills
Work Availability
Timeline
Generic
Lisa Anne Cox

Lisa Anne Cox

Summary

Communication/Problem solving/Adaptability /Team work /Typing/Art /Customer service rep/E- Support Specialist Production/call center
/Hospitality.
Eugene, OR 97405
phoenixmoon149@gmail.com
+1 541 788 8401

I need employment to help feed my family. Would like to work from home I had Covid for 2 months . I have a home Office 5g internet 545mbs and 45 upload. Bluetooth headset. Quiet locked room with window . Happy to communicate and work with people.Wpm 45 to 50.

Work History

03.2020 - Current
  • I am someone who has always had great work ethic and enjoys a good challenge
  • Go Team

E-Support Specialist Production/Customer Accounts

Harry And David
10.2022 - 01.2023
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Collected, aggregated, verified and monitored trend data.
  • Upsold products and services to increase company revenue.
  • Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.

Retail Apparel Sales 'Customer Service

Macy Blooming Dales
06.2022 - 07.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Travel Agent Sales

Princess Cruise Line
02.2020 - 03.2020


  • Arranged travel accommodations for groups, couples, executives and special needs clients.
  • Responded to clients' questions, issues and complaints and implemented appropriate solutions.

House Keeper

Phoenix Inn Suites ,Valley River Inn, Inn@5th St.
02.2000 - 09.2019
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Dusted picture frames and wall hangings with cloth.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Assistant Montessori Teacher

Far Horizons Montessori
02.2002 - 06.2015
  • Prepared classroom and materials according to montessori pedagogy and needs of children.
  • Developed and implemented individualized learning plans, group lesson plans and classroom activities consistent with instructional guidelines.
  • Worked cooperatively with staff to provide training, support, guidance and constructive feedback.
  • Informed students and families of classroom activities and student progress and identified methods to involve parents in student education.

Oregon State University

OSU
09.2008 - 06.2009
  • Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
  • Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
  • Collaborated with faculty and community stakeholders for program improvement.
  • Shifted between informal and formal methods of teaching to create multi-layered web of learning incorporating experiments, practical activities, discussions and projects into lessons.

Student @ Lane Community College

Lane Community College
09.2002 - 04.2007
  • Attended regularly scheduled instructional classes, taking organized notes and interacting positively.
  • Met academic standards and expectations to maintain school enrollment.
  • Adhered to strict time-management schedule to meet deadline requirements for assignments, quizzes, tests and other measures of comprehension.
  • Participated in class discussions, contributing research and learned elements to demonstrate personal enrichment.

Subway

Artist Of Deli
05.2001 - 08.2001
  • Greeted guests, promoted specials and took orders.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.

Child Snow Board Instructor Willamette Pass.

Willamette Pass Ski Resort
01.2000 - 04.2000
  • Maintained well-controlled outside lessons by clearly outlining standards and reinforcing positive behaviors.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Applied play-based strategies to provide diverse approaches to learning.

Animal Training,Dogs,Horses.

Self
01.1994 - 03.1998
  • Eliminated process gaps by implementing new methods of standardized training.
  • Assessed student needs to develop effective training plans.
  • Developed individualized plans to help customers reach goals within predetermined timelines.
  • Gathered and organized supplementary material to support structured lessons.
  • Identified training needs and implemented strategies to improve or develop skills.
  • Handled 1 daily clients, flawlessly and maintaining positive attitude.

Education

High School Diploma Or GED/AAOT/Bach ScienceNo Gra - Child Brain Psychology/Animal Science/Piaget's 4 S

Lane Community College/OSU
Eugene, OR/Corvallis
06.2009

Skills

  • Residential Cleaning
  • Equine Experience
  • Photography
  • Childcare
  • Animal Care
  • Kennel Experience
  • Writing Skills
  • Teaching
  • Meal Preparation
  • Cleaning Experience
  • Pet Care
  • Veterinary Assistant
  • Pet Grooming
  • English
  • Dog Handling
  • Animal Handling
  • Tutoring
  • Research
  • Data Entry
  • Communication skills
  • Microsoft Word
  • Customer service
  • Typing
  • Analysis skills
  • Organizational skills
  • Pet Sitting
  • Cashiering
  • Computer Operation
  • Dog Training
  • Laundry
  • Computer literacy
  • Computer skills
  • Certifications and Licenses
  • Excellent Communication
  • Good Telephone Etiquette
  • Flexible and Adaptable
  • MS Office
  • Attention to Detail
  • Written Communication
  • Critical Thinking
  • Analytical and Critical Thinking
  • Clerical Support
  • Dependable and Responsible
  • Multitasking Abilities
  • Active Listening

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

E-Support Specialist Production/Customer Accounts

Harry And David
10.2022 - 01.2023

Retail Apparel Sales 'Customer Service

Macy Blooming Dales
06.2022 - 07.2022

03.2020 - Current

Travel Agent Sales

Princess Cruise Line
02.2020 - 03.2020

Oregon State University

OSU
09.2008 - 06.2009

Student @ Lane Community College

Lane Community College
09.2002 - 04.2007

Assistant Montessori Teacher

Far Horizons Montessori
02.2002 - 06.2015

Subway

Artist Of Deli
05.2001 - 08.2001

House Keeper

Phoenix Inn Suites ,Valley River Inn, Inn@5th St.
02.2000 - 09.2019

Child Snow Board Instructor Willamette Pass.

Willamette Pass Ski Resort
01.2000 - 04.2000

Animal Training,Dogs,Horses.

Self
01.1994 - 03.1998

High School Diploma Or GED/AAOT/Bach ScienceNo Gra - Child Brain Psychology/Animal Science/Piaget's 4 S

Lane Community College/OSU
Lisa Anne Cox