03.2020 - Current
- I am someone who has always had great work ethic and enjoys a good challenge
- Go Team
Lisa Anne Cox
Summary
Communication/Problem solving/Adaptability /Team work /Typing/Art /Customer service rep/E- Support Specialist Production/call center
/Hospitality.
Eugene, OR 97405
phoenixmoon149@gmail.com
+1 541 788 8401
I need employment to help feed my family. Would like to work from home I had Covid for 2 months . I have a home Office 5g internet 545mbs and 45 upload. Bluetooth headset. Quiet locked room with window . Happy to communicate and work with people.Wpm 45 to 50.
Work History
E-Support Specialist Production/Customer Accounts
Harry And David
10.2022 - 01.2023
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Collected, aggregated, verified and monitored trend data.
- Upsold products and services to increase company revenue.
- Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
Retail Apparel Sales 'Customer Service
Macy Blooming Dales
06.2022 - 07.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Travel Agent Sales
Princess Cruise Line
02.2020 - 03.2020
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Responded to clients' questions, issues and complaints and implemented appropriate solutions.
House Keeper
Phoenix Inn Suites ,Valley River Inn, Inn@5th St.
02.2000 - 09.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Dusted picture frames and wall hangings with cloth.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Adhered to professional house cleaning checklist.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Assistant Montessori Teacher
Far Horizons Montessori
02.2002 - 06.2015
- Prepared classroom and materials according to montessori pedagogy and needs of children.
- Developed and implemented individualized learning plans, group lesson plans and classroom activities consistent with instructional guidelines.
- Worked cooperatively with staff to provide training, support, guidance and constructive feedback.
- Informed students and families of classroom activities and student progress and identified methods to involve parents in student education.
Oregon State University
OSU
09.2008 - 06.2009
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Collaborated with faculty and community stakeholders for program improvement.
- Shifted between informal and formal methods of teaching to create multi-layered web of learning incorporating experiments, practical activities, discussions and projects into lessons.
Student @ Lane Community College
Lane Community College
09.2002 - 04.2007
- Attended regularly scheduled instructional classes, taking organized notes and interacting positively.
- Met academic standards and expectations to maintain school enrollment.
- Adhered to strict time-management schedule to meet deadline requirements for assignments, quizzes, tests and other measures of comprehension.
- Participated in class discussions, contributing research and learned elements to demonstrate personal enrichment.
Subway
Artist Of Deli
05.2001 - 08.2001
- Greeted guests, promoted specials and took orders.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
Child Snow Board Instructor Willamette Pass.
Willamette Pass Ski Resort
01.2000 - 04.2000
- Maintained well-controlled outside lessons by clearly outlining standards and reinforcing positive behaviors.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Allowed for ample outdoor discovery time in schedule each day.
- Applied play-based strategies to provide diverse approaches to learning.
Animal Training,Dogs,Horses.
Self
01.1994 - 03.1998
- Eliminated process gaps by implementing new methods of standardized training.
- Assessed student needs to develop effective training plans.
- Developed individualized plans to help customers reach goals within predetermined timelines.
- Gathered and organized supplementary material to support structured lessons.
- Identified training needs and implemented strategies to improve or develop skills.
- Handled 1 daily clients, flawlessly and maintaining positive attitude.
Education
High School Diploma Or GED/AAOT/Bach ScienceNo Gra - Child Brain Psychology/Animal Science/Piaget's 4 S
Lane Community College/OSU
Eugene, OR/Corvallis06.2009
Skills
- Residential Cleaning
- Equine Experience
- Photography
- Childcare
- Animal Care
- Kennel Experience
- Writing Skills
- Teaching
- Meal Preparation
- Cleaning Experience
- Pet Care
- Veterinary Assistant
- Pet Grooming
- English
- Dog Handling
- Animal Handling
- Tutoring
- Research
- Data Entry
- Communication skills
- Microsoft Word
- Customer service
- Typing
- Analysis skills
- Organizational skills
- Pet Sitting
- Cashiering
- Computer Operation
- Dog Training
- Laundry
- Computer literacy
- Computer skills
- Certifications and Licenses
- Excellent Communication
- Good Telephone Etiquette
- Flexible and Adaptable
- MS Office
- Attention to Detail
- Written Communication
- Critical Thinking
- Analytical and Critical Thinking
- Clerical Support
- Dependable and Responsible
- Multitasking Abilities
- Active Listening
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
E-Support Specialist Production/Customer Accounts
Harry And David
10.2022 - 01.2023
Retail Apparel Sales 'Customer Service
Macy Blooming Dales
06.2022 - 07.2022
03.2020 - Current
Travel Agent Sales
Princess Cruise Line
02.2020 - 03.2020
Oregon State University
OSU
09.2008 - 06.2009
Student @ Lane Community College
Lane Community College
09.2002 - 04.2007
Assistant Montessori Teacher
Far Horizons Montessori
02.2002 - 06.2015
Subway
Artist Of Deli
05.2001 - 08.2001
House Keeper
Phoenix Inn Suites ,Valley River Inn, Inn@5th St.
02.2000 - 09.2019
Child Snow Board Instructor Willamette Pass.
Willamette Pass Ski Resort
01.2000 - 04.2000
Animal Training,Dogs,Horses.
Self
01.1994 - 03.1998
High School Diploma Or GED/AAOT/Bach ScienceNo Gra - Child Brain Psychology/Animal Science/Piaget's 4 S
Lane Community College/OSU