Lisa Beth Goyette
34 Highland Drive Ledyard ,CT
Summary
Dedicated RN, Nurse Leader and Educator with exceptional nursing skills and wide depth of medical knowledge.
Strong interpersonal skills; easily builds rapport along with a keen ability to place people at ease.
Compassionate Director of Nursing dedicated to maintaining highest standards of nursing practices and policies. Excellent leader, mentor and recruiter, supporting staff and local community. Demonstrates strong working knowledge of regulatory compliance along with proven results.
Communicate effectively with others at all levels and backgrounds.
Extensive background working with the Adolescent, Adult and Geriatric population.
Extensive teaching and communication experience in a variety of forums. Demonstrates strong supervisory and motivational skills.
Clinical Instructor who educates through creative teaching strategies to engage students fully in the learning process.
Motivated and driven to inspire students to pursue academic and personal excellence.
Certified AHA CPR/AED and Heart Saver and First Aid Instructor
Certified Crisis Intervention and Prevention Instructor
Advanced Psychiatric Nursing Certification - PMH-BC
Overview
26
26
years of professional experience
1
1
Certification
Work History
Director of Nursing
State of CT Department of MH/ Addiction Services
, CT
03.2022 - Current
- Implemented and directed clinical services and operations to deliver competent, quality care.
- Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
- Developed and maintained staffing schedule in accordance with contract terms, budget mandates and accreditation standards for nursing coverage.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Recruited, hired and trained new medical and facility staff.
- Implemented changes needed to correct deficiencies found during government inspections.
Clinical Instructor Psychiatric-Mental Health
Yale New Haven School of Nursing GEPN Program
New Haven, CT
11.2020 - Current
- Used individualized instruction techniques to educate students on patient observation, assessment, decision-making and health teaching.
- Educated and mentored students to help individuals surmount academic obstacles and personal difficulties.
- Delivered industry-leading educational experiences by integrating theoretical knowledge, evidence-based principles and expertise in clinical nursing.
- Committed passionately to student development through hands-on training.
- Evaluated students to identify knowledge gaps and conduct thorough assessments.
- Designed personal clinical assignments consistent with student's knowledge base, competency and learning needs.
- Contributed subject matter expertise toward improving overall training program and skills displayed by student nurses.
Nurse Manager
Yale New Haven Health System
Westerly, RI
12.2019 - 03.2022
- Instrumental in taking a newly constructed start up inpatient psychiatric unit and building it from a 12 bed unit of 25 staff to a 18 bed unit and oversight of 75 staff members. Fiscally responsible for all the FTE's, payroll and staffing.
- Led and motivated these employees through supervision, training and coaching on duties and daily operational activities, including Case Managers, Occupational Therapist, Social Workers, Mental Health Counselors and Certified Nursing Assistants.
- Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task. Facilitated peer-to-peer conflict resolution.
- Managed operations in accordance with budget requirements.
- Headed clinical oversight to devise and establish policies, procedures and best practices in alignment with regulatory requirements.
- Oversaw clinic administration, including financial management, recruitment and human resources. Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
- Met staffing and supply demands of the unit within the constraints of the allocated budget.
- Provided strong leadership and guidance to nurses.
- Reviewed installation and rollout of medical administration software for proper functionality.
Clinical Nursing Instructor and SIM Lab Instructor
Massachusetts College of Pharmacy and Health Sciences
Worcester, MA
05.2016 - 08.2020
- Lectured and communicated effectively with students from diverse backgrounds.
- Kept abreast of developments in the field by reading current literature and attending professional conferences.
- Maintained thorough records of student attendance and grades.
Emphasized the importance of academic honesty with students and instructed them on proper citation of research sources. - Counseled undergraduates in regard to educational and professional goals.
- Maintained strong ties with alumni to foster long-term philanthropic support with the school. Inspired students to translate their academic interests into the real world by taking positive actions.
- Created various lesson plans to increase concentration, participation, and progress student accountability.
- Provided education to clinical students on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
- Assisted with the implementation of a newly developed psych SIM Lab based curriculum as well as instructed within the simulation lab itself along with other clinical instructors.
Clinical Nursing Instructor / Lead Clinical Teacher and Guest Lecturer
University of Rhode Island
Kingston, Rhode Island
08.2016 - 05.2020
- Provided onsite training for all level of nursing school students, instructed on the Sophomore, Junior and Senior levels.
- Earned positive verbal/written feedback from students regarding classroom instruction and learning success.
- Developed interesting course plans to meet academic, intellectual and social needs of students.
- Established and facilitated a 6 month long clinical rotation for up to 20 Junior level college students at various psychiatric settings.
- Challenged and motivated students through in-depth lectures and discussions.
- Introduced students to the concepts of Psychiatric Nursing and Dual Diagnosis Patients.
RN, Staff Educator, CPI & CRP Instructor
Southcoast Behavioral Health Hospital
Dartmouth, MA
06.2017 - 12.2019
- AHA Certified CPR Instructor as of January 2018.
- Organized, planned and executed the yearly Staff Skills Fair for over 275 staff members for every discipline within the hospital setting 4/2018.
- Assisted with the on-going on boarding process for newly hired staff.
- Provided education to patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
- Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care.
- Utilized strong assessment skills to determine necessary patient care.
- Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients.
- Organized, updated and maintained patient charts.
- Evaluated patient care needs, prioritized treatment and maintained patient flow.
Director of Nurses
High Point Hospital
Middleboro, Massachusetts
08.2016 - 03.2017
- Provide thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.
- Regularly evaluate employee performance, provide feedback and assist, coach and discipline staff as needed.
- Monitor the nursing and operation of support departments to ensure that Patient needs are met and facility is properly maintained.
- Diligently monitor the QA (Quality Assurance) program to improve performance and maintain high standards of care.
- Actively served on Utilization Review Committee by reviewing policies, patterns of providers and sanction processes.
- Observe strict confidentiality and safeguard all patient-related information.
- Plan, organize, supervise and provide assignments for nursing staff.
- Provide administrative and clinical leadership to the nursing staff and helped improve annual retention rate.
- Complete daily rounds of the nursing department to verify that all nursing service personnel are performing their work assignments in accordance with best practice nursing standards.
- Assign staff to meet patient care needs and address productivity standards, while adjusting for census, skill mix and sick calls.
- Remain abreast of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes and financing options.
Director of Psychiatric Services
Landmark Medical Center
Woonsocket, Rhode Island
02.2015 - 01.2016
- Assumed 24 hour administrative responsibility for the management of the inpatient adult/Geri psych unit as well as the psychiatric portion of the ED and all consult requests from the general medical floors.
- Supervised, planned, implemented and evaluated the delivery of patient care for direct nursing care, as well as the Social Work and Case Management teams.
- Developed and implemented programmatic plans, including performance improvement activities and compliance with current regulations.
- Prepared both the Psychiatric ED and inpatient unit for Joint Commission review.
- Supervised and evaluated all personnel, which included an approximate total of 76 employees assigned to the Behavioral Health program.
- Effectively utilized employee resources, time responsibilities for the unit and was directly responsible to the CNO/Administrator/CEO.
- Developed and administered comprehensive Behavioral Health Programming that responded to the patient demographic needs and supported the organization's overall mission, philosophy and goals.
- Assumed full Directorship of the psychiatric portion of the Emergency Department at Landmark Medical Center.
- Coordinated intake office flow by triaging scheduled assessments and walk in clients, phone calls and transfers, assigning counselors to patients, and assisting intake counselors in making treatment recommendations and/or evaluating admission criteria.
- Worked closely with area hospitals, community resources, and law enforcement in order to provide integral care for our clients and their families and establish continuity of care.
- Served as a liaison between the intake department and other departments in the hospital to provide smooth transition of patient care and to establish a cohesive working environment within the various programs.
- Provided collaborative treatment with other clinical leaders to create a smooth transition of patients from one unit to the next as well as follow-up with both the patients and their families.
Director of Outpatient Services and Interim Director of Inpatient Geriatric Services
Our Lady of Fatima Hospital
North Providence, Rhode Island
08.2013 - 02.2015
- As director of the Partial Hospital Program, assumed responsibility for the direct oversight of all clinical operations and clinical integrity for Outpatient Services.
- The primary goals were maintenance of fiscal operations, including, annual operating and capital expenditure budget and authorizing expenditure.
- As Director, supervised and evaluated work activities of the clinical staff to improve service utilization.
- Proficient at DBT/CBT programming and created handbooks and workbook, which became the basis for all outpatient programming within the hospital system.
- Day to day responsibilities also included assessing quality, and informing the management team of the status and implementation plans of programs, services, and quality initiatives and prepare activity reports.
- Working to consistently improve efficiencies within the outpatient services and assisted with compliance of contractual agreements, licensing rules and recommendations, and government reporting requirements.
- As interim Director of the 20 bed Geri psych unit, assumed authority, responsibility, and accountability for the delivery of nursing services in the facility in collaboration with facility Administration.
- Responsible for allocation of department resources in an efficient and economic manner to enable each patient to attain or maintain the highest practical physical, mental, and psychosocial well-being.
- A integral part of the position was to coordinate with other departments, medical professionals, consultants, and organizations, including government agencies and advocacy groups, in order to develop, support and coordinate patient care, related administrative functions, to represent the interests of the facility.
- Assumed full responsibility of assisting the IT department in the development, teaching, implementation and supervision of transferring from a paper record to an Electronic Medical Record for the impatient psychiatric units at Our Lady of Fatima.
- Prepared unit for Joint Commission and Department of Health review.
- Both the inpatient geriatric unit and the outpatient unit received high accolades and a 97% pass rate in all areas.
Assistant Nurse Manager
Bradley Hospital
East Providence, RI
08.2008 - 08.2012
- Demonstrates effective interpersonal and interdisciplinary communication skills.
- Maintaining the physical organization and safety of the Inpatient Psychiatric unit.
- Maintained collaborative relationships with and served as a role model to all members of the clinical nursing staff.
- Responsible for coordinating staffing and maintain appropriate patient/staff ratios.
- Maintains all programming that occurs on the Children's Unit.
- Assist in development, teaching, implementation and supervision of staff towards full utilization of the Electronic Medical Record.
- Monitor compliance with documentation procedures and standards Develops, creates and administers on-going coaching, counseling and mentoring of all staff.
Education
Master of Science - Nursing and Education
University of Phoenix
2011
Bachelor of Science - Education
ROGER WILLIAMS UNIVERSITY
Bristol, RI2001
Bachelor of Science - Nursing
RHODE ISLAND COLLEGE
1994
Bachelor of Science - Social Work and Psychology
UNIVERSITY OF RHODE ISLAND
1984
Skills
- Exceptional leadership and communication skill set
- Staff training and development cultural awareness and sensitivity
- Skilled in conducting physical examinations
- Curriculum development and assessment
- Effective policy and program development
- Accomplished in psychopharmacology
- Computerized charting specialist
- Policy/program development psych and mental health care proficiency
Affiliations
Rhode Island State Nurses Association (RISNA)
National Nursing Association (NNA)
National Association of School Nurses (NASN)
Sigma Theta Tau International Honor Society of Nursing (STTI)
Certification
Certified Psychiatric Mental Health Nurse-Board Certified 2021 to present
CPR -Basic/Cardiac, First Aid Cert # 019HKA
RI Registered Nurse License # RN32864
Connecticut Registered Nurse License # 144021
Certified School Nurse Educator #22378
Certified Safe Patient Handling Specialist
National Incident Command Post Certified
Timeline
Director of Nursing
State of CT Department of MH/ Addiction Services
03.2022 - Current
Clinical Instructor Psychiatric-Mental Health
Yale New Haven School of Nursing GEPN Program
11.2020 - Current
Nurse Manager
Yale New Haven Health System
12.2019 - 03.2022
RN, Staff Educator, CPI & CRP Instructor
Southcoast Behavioral Health Hospital
06.2017 - 12.2019
Clinical Nursing Instructor / Lead Clinical Teacher and Guest Lecturer
University of Rhode Island
08.2016 - 05.2020
Director of Nurses
High Point Hospital
08.2016 - 03.2017
Clinical Nursing Instructor and SIM Lab Instructor
Massachusetts College of Pharmacy and Health Sciences
05.2016 - 08.2020
Director of Psychiatric Services
Landmark Medical Center
02.2015 - 01.2016
Director of Outpatient Services and Interim Director of Inpatient Geriatric Services
Our Lady of Fatima Hospital
08.2013 - 02.2015
Assistant Nurse Manager
Bradley Hospital
08.2008 - 08.2012
Master of Science - Nursing and Education
University of Phoenix
Bachelor of Science - Education
ROGER WILLIAMS UNIVERSITY
Bachelor of Science - Nursing
RHODE ISLAND COLLEGE
Bachelor of Science - Social Work and Psychology
UNIVERSITY OF RHODE ISLAND
Certified Psychiatric Mental Health Nurse-Board Certified 2021 to present
CPR -Basic/Cardiac, First Aid Cert # 019HKA
RI Registered Nurse License # RN32864
Connecticut Registered Nurse License # 144021
Certified School Nurse Educator #22378
Certified Safe Patient Handling Specialist
National Incident Command Post Certified
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