Mary Price
Ledyard,CT
Summary
Dynamic Assistant Manager with a proven track record at Dunkin Donuts, excelling in team leadership and customer service. Enhanced onboarding efficiency and streamlined inventory management, significantly reducing waste. Skilled in employee scheduling and motivated teams to achieve operational goals, ensuring exceptional service delivery and customer satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Manager
Dunkin Donuts
04.2021 - 11.2025
- Assisted in managing daily operations and staff scheduling to ensure optimal service quality.
- Trained new team members on operational procedures, enhancing onboarding efficiency.
- Streamlined inventory management processes, reducing waste and improving stock accuracy.
- Monitored customer satisfaction levels, addressing feedback to improve service delivery.
Assistant Manager
Burger King
03.2015 - 04.2021
- Implemented promotional strategies to increase product visibility and sales performance.
- Coordinated with suppliers to maintain adequate inventory levels for peak hours.
- Facilitated regular team meetings to discuss goals, performance, and improvement areas.
- Developed training materials to enhance team skills and operational knowledge across shifts.
Crew Member
Housekeeping
02.2010 - 09.2015
- Maintained cleanliness and organization in assigned areas to enhance guest satisfaction.
- Assisted in the setup and breakdown of cleaning equipment for efficient workflow.
- Followed safety protocols to ensure a safe working environment for team members.
- Collaborated with staff to address guest requests and resolve issues promptly.
- Adapted quickly to changing priorities and tasks during high-occupancy periods.
Education
No Degree - Nursing Practice
Charhio Technical School
Charlestown, RISkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Team motivation
- Staff supervision
- Goal setting
- Team building
- Employee scheduling
- Recruiting and interviewing
- Schedule oversight
- Scheduling and planning
Certification
Serve safe
Timeline
Assistant Manager
Dunkin Donuts
04.2021 - 11.2025
Assistant Manager
Burger King
03.2015 - 04.2021
Crew Member
Housekeeping
02.2010 - 09.2015
No Degree - Nursing Practice
Charhio Technical School