Selvia Botros
Bayonne,NJ
Summary
Compassionate individual with a strong commitment to fostering connections and facilitating growth. Proven ability to communicate clearly and effectively, enhancing interactions in diverse settings, from supporting children's activities to providing exceptional customer service. Values teamwork and adaptability, consistently contributing to a respectful and positive environment. Dedicated to continuous learning and improvement in all endeavors.
Overview
6
6
years of professional experience
Work History
Customer Service Associate
Dunkin' Donuts' Donuts
Jersey City, New Jersey
02.2024 - Current
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Followed-up with customers after purchase to ensure satisfaction.
- Prepared and served food and beverage items efficiently, while maintaining high standards of quality and presentation.
- Ensured store cleanliness and organization, restocking shelves, and maintaining a tidy front-of-house area.
- Handled approximately 150 customer transactions during each 6-hour shift, providing attentive service, and ensuring accuracy at the point of sale.
Children's Ministry Volunteer
st. Mary And St. John
Bayonne, New Jersey
08.2021 - 08.2027
- Planned engaging activities for children's spiritual development and community involvement.
- Facilitated weekly lessons and discussions to foster understanding of religious teachings.
- Collaborated with parents to support children's growth and address individual needs.
- Organized special events to enhance children's ministry participation and enjoyment.
- Achieved cost-savings by developing functional solutions to problems.
Education
Bachelor Of Science In Nursing (BSN) - Nursing
Rutgers University
Newark, New Jersey, NJ05-2029
Skills
- Teamwork skills
- Time management abilities
- Sales transactions
- Multitasking Capability
- Arabic fluency
- Event planning
- Child supervision
- Clear communication
- Leadership support
- Positive attitude
Accomplishments
Maintained a 4.0 GPA, demonstrating consistent excellence in academic performance (Top 5%)
Timeline
Customer Service Associate
Dunkin' Donuts' Donuts
02.2024 - Current
Children's Ministry Volunteer
st. Mary And St. John
08.2021 - 08.2027
Bachelor Of Science In Nursing (BSN) - Nursing
Rutgers University