Summary
Overview
Work History
Education
Skills
Timeline
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LISA C. MORALES

Marlton,NJ

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.

Overview

11
11
years of professional experience

Work History

Paralegal

Kotler, Hernandez, & Cohen
01.2023 - 09.2024
  • Conducted legal research to support case preparation and documentation processes.
  • Drafted pleadings, motions, and discovery requests to assist attorneys in litigation.
  • Organized and maintained case files, ensuring easy retrieval of documents and information.
  • Communicated with clients to gather information and provide updates on case status.
  • Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
  • Utilized legal management software to track deadlines and manage case progress effectively.

Client Service Specialist

McDivitt Law Firm
04.2021 - 05.2022
  • Provided exceptional client support through effective communication and problem-solving skills.
  • Assisted attorneys in managing client accounts, ensuring timely responses to inquiries and requests.
  • Coordinated communication between departments, enhancing overall operational efficiency.
  • Administered notarizations for various documents, ensuring compliance with state regulations and legal standards.
  • Managed client appointments and document preparation, enhancing workflow efficiency and client satisfaction.

Medical Receptionist

Kaiser Permanente
08.2018 - 01.2020
  • Assisted patients with registration and insurance verification, enhancing overall experience.
  • Managed patient scheduling, ensuring efficient appointment flow and minimal wait times.
  • Managed high-volume calls while maintaining quality service standards.
  • Scheduled appointments using electronic health record systems to optimize provider calendars.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Field Artillery Radar Operator

US Army
01.2014 - 12.2016
  • Operated advanced radar systems to detect and track artillery targets.
  • Analyzed radar data to provide accurate targeting information for field operations.
  • Maintained and calibrated radar equipment to ensure optimal performance in the field.
  • Oversaw inventory management processes, ensuring proper tracking and accountability for all equipment assigned to the unit.
  • Fostered a positive working environment by mentoring junior personnel and promoting teamwork among unit members.

Education

Associate of Arts - Political Science

Pikes Peak Community College
Colorado Springs, CO
05-2022

Skills

  • Effective case oversight
  • Client relations
  • Drafting Legal Documents
  • Effective conflict resolution
  • Adaptability
  • Goal-oriented self-drive
  • Bilingual (Spanish)

Timeline

Paralegal

Kotler, Hernandez, & Cohen
01.2023 - 09.2024

Client Service Specialist

McDivitt Law Firm
04.2021 - 05.2022

Medical Receptionist

Kaiser Permanente
08.2018 - 01.2020

Field Artillery Radar Operator

US Army
01.2014 - 12.2016

Associate of Arts - Political Science

Pikes Peak Community College

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LISA C. MORALES