Detail-oriented administrative professional skilled in inventory tracking, purchase orders, invoice processing, and database maintenance. Brings strong organizational skills, reliability, and a focus on accurate, timely completion of administrative work.
Overview
11
11
years of professional experience
Work History
Program Support Technician
Virginia Department of Health
Powhatan, Virginia
01.2020 - Current
Coordinated communications by taking calls, responding to emails, and interfacing with clients to enhance customer service.
Resolved routine service issues and efficiently directed requests to appropriate department staff for timely resolution.
Processed public health records and correspondence, ensuring accuracy and compliance with regulations.
Maintained accurate supply inventory to support operational needs.
Sorted and structured records in a physical filing system for easy access.
Cultivated supportive relationships with colleagues and supervisors, fostering collaboration and improving team dynamics.
Knowledge of Emburse to accurately submit, track, and reconcile travel expenses in strict compliance with agency guidelines.
Prepare and submit purchase orders through the Request to Spend system, ensuring compliance with established procedures.
Senior Secretary
Chesterfield Women's Detention and Diversion Cente
Chesterfield, Virginia
05.2018 - 01.2020
Assisted executive staff with scheduling appointments and travel arrangements to optimize their time management.
Applied working knowledge of purchasing practices, concepts, policies and procedures to prepare and audit vendor pay vouchers.
Interpret and apply procurement policies and procedures while processing applicable procurement orders via the eVA procurement system.
Executed administrative systems and procedures, leveraging a Small Purchase Charge Card for facility procurements and maintaining accurate purchasing files to complete monthly reconciliations.
Experienced in utilizing in-house accounting systems to record transactions, reconcile accounts, and maintain financial data.
Working knowledge of accounting procedures, bookkeeping standards, and financial record keeping practices.
Applied knowledge of fiscal and accounts payable procedures in carrying out purchasing and invoice processing in accordance with State established processes and procedures as outlined in the Department of General Service's Agency Procurement and Surplus Property Manual.
Experiences in asset management, inventory tracking, surplus property management, including maintaining accurate records, monitoring asset locations, reconciling inventory, and coordinating the disposition of surplus equipment and property.
Admin & Office Specialist III
Virginia Department Of Fire Programs
Farmville, Virginia
01.2017 - 05.2018
Completed data entry tasks accurately and efficiently using various software programs, to include Microsoft Excel, Word and Access.
Reviewed documents for completeness and compliance with department standards.
Responded to requests for information and supporting documentation from corporate, internal and external audits, and other internal customer inquiries.
Supported procurement tasks, purchase requests, and supply tracking for office needs.
Processed bill payments for the Division office using Small Purchase Charge Card. and reconciliation of all physical accounts associated with the Division office by means of Small Purchase Charge Card (SPCC).
Oversaw office inventory management by restocking supplies and submitting purchase orders, maintaining operational efficiency.
Coordinated travel arrangements and secured hotel reservations for employees and instructors attending conferences and training events.
Performed thorough audits of travel vouchers and timesheets for accuracy and adherence to guidelines.
Office Service Specialist II
Virginia Department of Juvenile Justice
Powhatan, Virginia
07.2015 - 01.2017
Managed inventory of office supplies, ensuring availability and timely ordering of materials.
Utilized various Microsoft applications to create and maintain documents, manage data, prepare reports, and communicate professionally through written correspondence.
Created purchase orders and tracked delivery status of items ordered by the office services department.
Processed invoices to ensure accurate and timely payments in accordance with established procedures.
Supported special projects with administrative assistance, facilitating resource allocation and attention to detail.
Provided support for incoming calls and emails from customers or vendors.
Collaborated with other departments to ensure smooth operations across all areas.
Maintained confidentiality of sensitive information and documents.
Education
Pre Allied Health
John Tyler Community College
Midlothian, VA
Business Marketing
Holland College
Charlettown, PEI
Sales & Marketing
George Brown College
Toronto, ON
Skills
Procurement support
Purchase orders
Invoice processing
Inventory control
Vendor coordination
Supply management
Record management
Organizational skills
Ability to communicate effectively
Timeline
Program Support Technician
Virginia Department of Health
01.2020 - Current
Senior Secretary
Chesterfield Women's Detention and Diversion Cente