Lisa J. Royster

• Stayed current on company offerings and industry trends.
• Analyzed customer feedback and identified areas for improvement.
• Participated in sales meetings and presentations to gain knowledge and insight.
• Performed administrative functions, answering phones and filing paperwork in support of department.
• Interacted with customers under supervision to support operational objectives.
• Acted with integrity, honesty and knowledge to promote culture of company.
• Participated in on-the-job training
• Shadowed senior team members to learn all related jobs and tasks.
• Read and answered emails daily

• Greeted customers, helped locate merchandise and suggested suitable options.
• Effectively located merchandise across various stores to address customer needs.
• Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
• Increased sales and customer satisfaction through personalized servicing.
• Balanced and organized cash register by handling cash, counting change and storing coupons.
• Processed credit and debit card payments to complete customer buying experience.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Listened to customer needs and desires to identify and recommend optimal products.

• Checked inventory and selected products from specific locations based upon availability.
• Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
• Picked and packed order items.

Cashier

• Checked personal identifications during alcohol and tobacco sales.
• Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
• Collected and authorized payments of guests.
• Tallied cash drawer at beginning and end of each work shift.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Welcomed customers and helped determine their needs.

Photo Lab Specialist

• Assessed customer needs and examined order contents to identify processing requirements and timelines.
• Calculated and mixed chemical developer, stop bath and fixer chemicals to develop reels.
• Examined developed prints to determine defects such as broken lines, spots or blurs.
• Converted motionless photographs and motion picture film to CDs and DVDs.
• Changed water and air filters on photo equipment to keep equipment in optimum condition.
• Used inkjet printer, canvas and metal prints and mat boards to print and mount images.
• Maintained lab printers and processing equipment, ensuring proper functioning for each shift.
• Performed opening and closing procedures to keep operations running smoothly.
• Handled negative and photo processing, typically exceeding 500 prints per week.
• Managed photo lab inventory, placing orders for toner, ink and paper when supplies were low.
• Trained employees on proper procedures for handling money, printing photographs and restocking supplies.
• Provided high level of assistance to customers regarding special photo projects.
• Accepted and completed in-person and online orders for photographs and photo merchandise.