Lisa Jo Caulder

• Developed comprehensive training program for new hires, resulting in faster integration into the team.
• Analyzed daily workload requirements and adjusted staffing levels accordingly leading to maximized efficiency.
• Ensured all employees adhered strictly to company policies regarding health, safety and hygiene standards within the workplace.
• Increased team productivity through effective delegation and supervision of tasks.
• Implemented inventory management system to ensure adequate supply of cleaning materials and equipment.
• Improved laundry efficiency by implementing new sorting and folding techniques.
• Boosted employee morale by fostering a positive work environment conducive to open communication and teamwork.
• HOUSEKEEPING ROOM ATTENDANT
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
• Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
• Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Promoted a safe work environment by adhering to health and safety regulations while performing duties.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
• Increased repeat guest visits by providing welcoming and clean environment in all guest rooms.

• Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Maintained safety standards by properly handling food and adhering to sanitation guidelines.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Cashier Team Lead

• Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
• Delivered exceptional service by promptly addressing customer concerns and special requests.
• Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
• Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
• Processed customer payments and balanced cash drawers.
• Kept register accurate through correct billing, payment processing, and cash management practices.