Joy VanDoren
Licensed Esthetician
Vista,CA
Summary
Seasoned Licensed Esthetician and Makeup Artist with a record of success in delivering premium services while introducing innovative techniques to promote efficiency in the process of beauty treatments. Looking to contribute expertise in a progressive beauty establishment that is about innovation and creativty. Experienced leader with the ability to drive sales team to reaching goals and performing at a top level. Focused on delivering a welcoming experience to customers and building repeat business.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Esthetics Instructor
Palomar Institute Of Cosmetology
San Marcos, CA
04.2023 - 11.2023
- Instructed students on the fundamentals of esthetics, including skin care and makeup.
- Demonstrated proper use of products and tools used in providing esthetic services to clients.
- Created a positive learning environment by encouraging participation from all students in class activities.
- Evaluated student performance through observation, quizzes, written assignments and exams.
Customer Service Key Holder
SalonCentric
Oceanside , CA
11.2022 - 04.2023
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong customer relationships to encourage repeat business.
- Greeted customers and identified their needs.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Developed relationships with key clients through regular contact and follow-up.
Esthetics Instructor
Bellus Academy
Poway, CA
04.2021 - 06.2021
- Engaged students in academic and practical conversations that elicited critical thinking, creativity, collaboration and communication.
- Supervised and monitored students' use of tools and equipment.
- Maintained documentation on educational services and tracked students' progress to gauge overall success of learning program.
- Cultivated collaborative and innovative learning environment to meet each student's unique educational needs.
- Planned and conducted activities for balanced program of instruction, demonstration and work time, providing students with opportunities to observe, question and investigate.
Licensed Esthetician/Makeup Artist
Owner of Joy Esthetics LLC
Oceanside, CA
12.2016 - 01.2021
- Specialized in advanced facial treatments including chemical peels hydrodermabrasion procedures.
- Developed all protocols for facial procedures.
- Maintained excellent relationships with industry product partners.
- Conducted private client consultations.
- Educated clients on skin care procedures and products.
- Designed customized facial and body treatments meeting individual client needs.
Licensed Esthetician
Massage Envy
Vista, CA
10.2017 - 11.2018
- Developed individualized, therapeutic skin care programs.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Notified supervisor of supply needs to maintain stock of necessary items.
- Promoted skincare products to clients according to specific needs, boosting overall revenue.
- Learned new techniques and complete chemical peel processes.
Licensed Esthetician
MaryJane North Salon
Fallbrook, CA
09.2017 - 04.2018
- Performed a variety facial services including chemical peels and waxing procedures per week.
- Provided excellent customer service and skincare treatments to clients.
- Assisted spa in activities such as staff meetings, promotions and housekeeping duties.
- Handled busy schedules and stayed on top of key deadlines.
- Carried out administrative tasks, including product inventory checks, charting and consultations.
Associate Sales Manager
PVH Corp/ Calvin Klein
Carlsbad, CA
10.2007 - 09.2008
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
- Held weekly meetings with sales team to identify techniques to overcome sales obstacles.
Center Sales Manager
PVH Corp.
Cabazon, CA
12.2006 - 10.2007
- Created and implemented new business opportunities by utilizing strategic networking strategies.
- Reduced allowance spending by 8% by improving timing and quality of operational processes.
- Maintained up-to-date knowledge of competitor products and pricing in market served.
- Responsible for recruiting, hiring, and division specific training for all company employees. Performed operational training for new hires and promoted employees .
Regional Training Manager
PVH Corp. / Geoffrey Beene
Carlsbad, CA
04.2005 - 12.2006
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Developed new store location from ground up by hiring and training efficient team.
Store Manager
PVH Corp. / Van Heusen
Lake Arrowhead, CA
03.2003 - 05.2005
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed inventory control, cash control and store opening and closing procedures.
Education
Certification - Esthetics And MUD Makeup Artistry
Bellus Academy
Poway, CA08.2017
Skills
- Completed knowledge of State Board Regulations
- Relationship Building
- Training & Development
- Active Listening
- Treatment Planning
- Sales Systems
- Organizational Skills
- Conflict Resolution
- Outstanding Client Care
- Advanced Facials Specialist
- HydraFacials
- Customer Consultation
- Chemical Facial Peels
- Skin Rejuvenation
Certification
- California Licensed Esthetician-2017
- MUD Makeup Artistry certification
- Barbicide COVID certifications
Accomplishments
- PVH-Inner Circle winner 2004 & 2005
Timeline
Esthetics Instructor
Palomar Institute Of Cosmetology
04.2023 - 11.2023
Customer Service Key Holder
SalonCentric
11.2022 - 04.2023
Esthetics Instructor
Bellus Academy
04.2021 - 06.2021
Licensed Esthetician
Massage Envy
10.2017 - 11.2018
Licensed Esthetician
MaryJane North Salon
09.2017 - 04.2018
Licensed Esthetician/Makeup Artist
Owner of Joy Esthetics LLC
12.2016 - 01.2021
Associate Sales Manager
PVH Corp/ Calvin Klein
10.2007 - 09.2008
Center Sales Manager
PVH Corp.
12.2006 - 10.2007
Regional Training Manager
PVH Corp. / Geoffrey Beene
04.2005 - 12.2006
Store Manager
PVH Corp. / Van Heusen
03.2003 - 05.2005
Certification - Esthetics And MUD Makeup Artistry
Bellus Academy
Similar Profiles
Madison ShafferMadison Shaffer
Esthetician Student at Palomar Institute Of CosmetologyEsthetician Student at Palomar Institute Of Cosmetology
Emily MillikenEmily Milliken
Esthetician at Charleston Cosmetology InstituteEsthetician at Charleston Cosmetology Institute
Saray GallegosSaray Gallegos
Student Esthetician at Milan Institute of CosmetologyStudent Esthetician at Milan Institute of Cosmetology
Emelyn Joy CUARESMAEmelyn Joy CUARESMA
INTERIM DIRECTOR OF NURSING at Vista Knoll Specialized CareINTERIM DIRECTOR OF NURSING at Vista Knoll Specialized Care
Tyson BeileTyson Beile
Journeyman Electrician at Rosendin ElectricJourneyman Electrician at Rosendin Electric