LISA M. CAMPBELL

Create personalized exercise programs to assist patients with recovery from cardiac events, heart conditions or pulmonary diseases. Provide education, nutritional guidance and monitor heart rhythms and vital signs while documenting progress. Compile reports with trends and communicate with providers.

• Increased volume in the sleep lab by 40%
• Improved patient satisfaction by 20%
• Led department operations and effectively managed 33 direct reports, utilizing data to evaluate processes and set goals for continuous improvement
• Analyzed and reported on performance improvement data/metrics to the Quality Committee, as well as ensuring the Cardiopulmonary POC Laboratory was CAP compliant
• Collaborated with IT to integrate systems into EMR and streamline workflows
• Procured, interviewed, hired, and evaluated performance of staff while implementing policies and procedures based on research and best practices
• Conducted monthly staff meetings for cardio, sleep, and specialty clinics
• Contributed to DNV accreditation and ISO 9001 certification in 2020
• Completed AASM re-accreditation for Sleep Disorders lab in 2018
• Implemented Telemedicine for Sleep Consults and Visiting Specialty Clinics to improve access and patient satisfaction scores.