Lisa Miller
Montgomery,TX
Summary
Epic Applications Analyst proficient in designing and building new applications and modules to accommodate business requirements. A methodical and competent professional with software optimization and troubleshooting expertise. Eager to apply these talents along with an extensive nursing background and superior work ethic to a new position.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Applications Analyst
Houston Methodist
11.2020 - Current
- Assisted in the Ambulatory Expansion from January 2022 to current by completing 129 Go lives, 19 of which were New Department builds.
- Collaborated and developed strong relationships with cross-functional teams during Onboarding projects, enabling seamless integration between applications, improving business processes.
- Reduced software issues by conducting regular testing and troubleshooting of EpicCare Link, resulting in improved overall system stability.
- Provided exceptional end-use support in the EpicCare Link application, resolving technical issues quickly and efficiently.
EpicCare Ambulatory Analyst-Innovation Technology
Southern Illinois Healthcare
02.2016 - 04.2021
- Designed, structured, and supported clinical content build for the following specialties during Epic implementation: Plastic and Reconstructive Surgery, Bariatric Surgery, Breast Care, Neurology, Neurosurgery and Pain Management.
- Worked closely with key stakeholders and operational counterparts to ensure consistent business processing methods.
- Developed strong relationships and provided ongoing communication with end users, application teams, senior leadership and stakeholders.
- Completed workflow analyses and needs assessments for all Ambulatory clinics within the organization during implementation and Go Live.
- Identified opportunities for process/system improvements by comparing current and future state needs.
- Developed documentation for system test scripts and workflow outlines.
Registered Nurse
Southern Illinois Healthcare
05.2012 - 02.2016
- Charge Nurse and preceptor for new onboarding RNs
- Provided Inpatient care across three hospitals, including areas of Surgical, Med/Surg, Orthopedics, Bariatrics, Intermediate Cardiac Care Unit, Progressive Care Unit, Observation, and Rehab. HOD area of Interventional Radiology, and Outpatient area of Pediatrics.
Licensed Vocational Nurse/Registered Nurse
Surrounding Dallas Metropolitan Areas
09.2006 - 05.2012
- Provided patient care at Long Term Acute Center, Skilled Nursing Facilities and Outpatient Pediatric office.
Process Engineering Technician
Texas Instruments
08.1999 - 04.2005
- Performed technical tests and experiments for process engineering in research department
- Worked on new tool processes, margin studies, equipment/tool debugging
- Knowledge and mastery of all Thinfilm, CMP and Surface Prep equipment
- Trained and mentored new engineering and manufacturing employees
- Supported FAB/clean room goals of benchmark cycle time targets and contributed to process yield targets for new technologies
Education
Associate of Applied Science - Registered Nurse
John A Logan College
Carterville, ILLicensed Vocational Nurse
Grayson County College
Van Alstyne, TXAssociate of Applied Science - Semiconductor Manufacturing Technology
Tarrant County Junior College
Fort Worth, TXSkills
- Application Analysis
- Application Installation
- Complex Problem-Solving
- Customer Support
- Data Migration
- End-User Support
Certification
EpicCare Ambulatory
Epic Security
EpicCare Link
Timeline
Applications Analyst
Houston Methodist
11.2020 - Current
EpicCare Ambulatory Analyst-Innovation Technology
Southern Illinois Healthcare
02.2016 - 04.2021
Registered Nurse
Southern Illinois Healthcare
05.2012 - 02.2016
Licensed Vocational Nurse/Registered Nurse
Surrounding Dallas Metropolitan Areas
09.2006 - 05.2012
Process Engineering Technician
Texas Instruments
08.1999 - 04.2005
Associate of Applied Science - Registered Nurse
John A Logan College
Licensed Vocational Nurse
Grayson County College
Associate of Applied Science - Semiconductor Manufacturing Technology
Tarrant County Junior College
Similar Profiles
Sanjana SureshSanjana Suresh
Intern at Houston Methodist , Baylor Medical Center- HoustonIntern at Houston Methodist , Baylor Medical Center- Houston
Sally SheahanSally Sheahan
Lead Mammography Technologist at Houston Methodist Clear Lake, Houston, TXLead Mammography Technologist at Houston Methodist Clear Lake, Houston, TX
Brenda RodriguezBrenda Rodriguez
Financial Counselor at Houston Methodist Willowbrook MethodistFinancial Counselor at Houston Methodist Willowbrook Methodist
Kyra AlexanderKyra Alexander
Patient Transporter at Houston MethodistPatient Transporter at Houston Methodist
Emery WhiteEmery White
Customer Service Representative at Texas State TubesCustomer Service Representative at Texas State Tubes