Lisa M Wright

Christmas Tree Shops

07.2015 - 08.2023

Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Monitored cash drawers in 10 checkout stations to verify adequate cash supply.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Provided exceptional services and pleasant shopping experiences to retail customers.
Created inviting environment for customers by maintaining store organization and cleanliness.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Monitored cash drawers in 10 checkout stations to verify adequate cash supply.
Managed efficient cash register operations.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Built customer loyalty and retention by delivering excellent shopping experiences.
Used in-store system to locate inventory and place special orders for customers.
Engaged in friendly conversation with customer to better uncover individual needs.
Monitored customers for signs of security concerns and escalated issues to management.
Created employee schedules to align coverage with forecasted demands.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.