LISA MARIE RAMIREZ

Sunrise,United States

Summary

Dental professional with 15+ years of experience across clinical, front office, and administrative roles, including 1.5 years specializing in dental billing and insurance coordination. Skilled in claims submission, insurance verification, and account management, with a strong focus on accuracy and timely reimbursement. Additional background as a project administrator, bringing strengths in organization, workflow coordination, and deadline management. Currently advancing billing expertise through specialized training to further improve efficiency and outcomes.

Overview

years of professional experience

Work History

Patient / Insurance Coordinator

Galleria Dentistry

Naples, FL

10.2024 - 06.2025

Submitted and tracked dental insurance claims, ensuring accuracy and timely reimbursement to enhance patient satisfaction
Performed claims follow-up, resolving delays, denials, and discrepancies with insurance carriers to facilitate efficient processing
Reviewed EOBs and posted payments to patient accounts accurately, maintaining financial integrity and transparency
Communicated with insurance representatives to verify claim status and resolve complex billing issues

Contracting Project Coordinator

Trane Technologies

Miramar, FL

12.2023 - 08.2024

Coordinated and administered projects throughout life cycle, collaborating with regional leadership, contract management, legal, and financial services to ensure compliance and alignment
Generated accurate project cost records by coordinating with project team members on timesheets, assisting forecasting, managing vendor invoices, and compiling project reports
Collaborated daily with Project Managers and Engineers to coordinate materials, issue purchase orders, and process subcontractor change orders keeping projects moving on schedule
Established standard processes and developed tracking databases to enhance project monitoring and reporting

Patient Coordinator

Guardian Dentistry / Dental Designs of Plantation

Plantation, FL

05.2021 - 07.2023

Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow
Verified patient insurance eligibility and benefits to support accurate treatment planning and cost estimates
Assisted in reducing billing errors by ensuring complete and accurate information prior to claim submission
Supported daily office workflow, ensuring efficient scheduling, documentation, and communication

Education

Associate of Applied Science - Physical Therapist Assistant

Onondaga College

Syracuse, NY

Skills

Dental Insurance Billing
Claims Submission and Follow Up
EOB Posting
Insurance Verification
Patient Account Management

Practice Management - Dentrix Eaglesoft Software
Problem Solving
Critical Thinking
Emotional Intelligence

Timeline