Jenessa Sanchez
New Berlin,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Patient Care Coordinator/Insurance Specialist
Generations Family Dental, Sc
Wauwatosa, WI
03.2022 - Current
- Performed administrative duties such as filing paperwork, answering phones and scheduling appointments.
- Verified patient insurance coverage and eligibility for dental services.
- Created and maintained accurate electronic records of all insurance claims and payments.
- Collected, posted and managed patient account payments.
- Performed insurance verification, pre-certification and pre-authorization.
- Managed all payments processing, invoicing and collections tasks.
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
Dental Assistant/Receptionist
Honest Teeth Dentistry
Elm Grove, WI
03.2019 - 03.2022
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Educated patients on proper oral hygiene techniques and habits.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Took digital X-rays of teeth using radiographic equipment.
Administrative Assistant/HR Assistant
Aperion Care Burbank
Burbank, IL
10.2012 - 09.2017
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Verified medical insurance prior to patient acceptance.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Assisted in the recruitment and interviewing process by scheduling interviews, coordinating pre-employment testing, and providing administrative support to hiring managers.
Education
Certified - Dental Assisting
Wisconsin Dental Assistant School
Oconomowoc, WI11-2018
Skills
- Articulate Communication
- Interdepartmental Collaboration
- Claims Processing
- Office Administration
- Payment Processing/Collection
- Insurance Verification
- HIPAA Compliance
- Proficient in Dentrix, Open Dental, Microsoft Office
- Attention to Detail
- Customer Service
- Dental terminology
- Insurance Billing
- Organizational Skills
References
References available upon request.
Timeline
Patient Care Coordinator/Insurance Specialist
Generations Family Dental, Sc
03.2022 - Current
Dental Assistant/Receptionist
Honest Teeth Dentistry
03.2019 - 03.2022
Administrative Assistant/HR Assistant
Aperion Care Burbank
10.2012 - 09.2017
Certified - Dental Assisting
Wisconsin Dental Assistant School
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