Lisamarie Collica
Prospect Park,PA
Summary
Being a line cook isn’t only about getting food out of the kitchen, it’s about understanding guests allergies , making sure everything is fresh, providing each person with a nice meal cooked to temperature . It’s also about teamwork, If we all work as one and not against eachother , everything goes much more smooth to make the shift go easily . Being a waitress isn’t about money to me . I’ve met the most amazing people through the past 4 years , and they come just to see me not even always eat. I make sure to stay attentive and give all needed to them .
Overview
4
4
years of professional experience
Work History
Lead Line Cook
Cracker Barrel
Ridley Park, PA
07.2025 - Current
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Grilled meats and seafood to customer specifications.
- Ensured timely delivery of meals by managing line cook schedules and delegating tasks effectively during peak service hours.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Improved kitchen efficiency by streamlining food preparation processes and implementing time-saving strategies.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Used kitchen equipment safely and reduced risk of injuries and burns.
- Learned new menu offerings and options easily to assist customers with selecting items.
Retail Sales Associate
Cracker Barrell Old Country Store
06.2024 - Current
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
- Upheld company policies and procedures while providing guidance to waitstaff on proper etiquette, presentation skills, and conflict resolution techniques.
- Coordinated with kitchen to introduce new seasonal dishes, keeping menu fresh and attractive.
- Implemented health and safety protocols to ensure safe dining environment for both staff and customers.
Waitress Supervisor
Cracker Barrel Restaurant
Ridley Park, PA
09.2021 - Current
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
- Upheld company policies and procedures while providing guidance to waitstaff on proper etiquette, presentation skills, and conflict resolution techniques.
- Coordinated with kitchen to introduce new seasonal dishes, keeping menu fresh and attractive.
- Implemented health and safety protocols to ensure safe dining environment for both staff and customers.
Education
Interboro High School
Prospect ParkSkills
- Food safety knowledge
- Grilling techniques
- Food assembly
- Menu planning
- Ordering and stocking
- Recipe adaptation
- Active listener
- Following cooking methods
- Customer service
Timeline
Lead Line Cook
Cracker Barrel
07.2025 - Current
Retail Sales Associate
Cracker Barrell Old Country Store
06.2024 - Current
Waitress Supervisor
Cracker Barrel Restaurant
09.2021 - Current
Interboro High School