Lisa Mercedes Flores
8797 Marbach Rd. Apt 28101, San Antonio,TX
Summary
- Motivated Dental Assistant seeking to build on my knowledge and work experience in a dental atmosphere so that I may continue to grow professionally and provide optimal patient care. Skills &/or Qualifications
- Front Desk (OMS software/Open Dental/Mogo)
- Insurance Billing/Claims/Verifications
- Patient Estimates
- HIPAA and OSHA compliance
- CPR Certified
Overview
11
11
years of professional experience
Work History
Dental Assistant
Mysa Dental
13762 Potranco Rd Ste 105, San Antonio, TX 78253
04.2023 - Current
- Full time: 36-40 hours/ traveled to other offices
- Supervisor/District Manager: Fabian Flores (not related) Personal Cell #:(3610389-9557.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Dental Assistant
Campos Family Dental
2020 Pleasanton Rd, San Antonio, TX 78221
10.2022 - 03.2023
- Full time: 35-40 hours/ traveled to other office locations
- Supervisor/Manager: Stephanie (last name unknown, Personal cell #(210)931-7877.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared patient x-rays and images for dentist review.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Dental Assistant /Front Office Staff
Dezavala Family Dental
5563 De Zavala Rd Ste 160, San Antonio, TX 78249
05.2021 - 10.2022
- Full time:35-40 hours/ worked both front and back as needed
- Supervisor/Owners Info: Dr. Andia Nadimi, D.D.S. Personal Cell #(571)275-3965, Work#:(210)696-7885.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Dental Assistant
DeZavala Family Dental
5563 De Zavala Rd Ste 160, San Antonio, TX 78249
10.2019 - 11.2020
- Part time: Fridays/Saturdays working 10-15 hours while working a full time job with SAOMSA (oral sx specialty Monday -Mid Friday.
- Supervisor/Owners Info: Dr. Andia Nadimi, D.D.S. Personal Cell #(571)275-3965, Work#:(210)696-7885.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Dental Assistant /Front Office Staff
San Antonio Oral Maxillofacial Surgery Associates
5282 Medical Dr. Sre#316, San Antonio, TX 78229
06.2013 - 07.2017
- Full time: 35-40+ hours/ traveled to all 3 locations, but this is the main location always opened.
- Supervisor/Team Leader: Jennifer Torres, personal cell #:(210)396-8226, work#:(210)696-7500.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
Education
Requirements 4/6 to apply for 15 month Accelerated BSN program -
University of Arlington in Texas
ProfessionsTexas 2016-2017 Dental Assistant Certificate - undefined
The College of Health Care, Alto CollegeTexas
2016
Associates of Science - undefined
St. Philips CollegeTexas
2016
Pre-Med -
Palo Alto College
San Antonio, TX2015
Associate of Arts -
Palo Alto College
San Antonio, TX05.2007
Skills
- Calm Under Pressure
- Attention to Detail
- Fluent in Spanish
- Teamwork and Collaboration
- Good Telephone Etiquette
- Verbal Communication
- Problem Resolution
- PPE Use
- Organization and Time Management
Timeline
Dental Assistant
Mysa Dental
04.2023 - Current
Dental Assistant
Campos Family Dental
10.2022 - 03.2023
Dental Assistant /Front Office Staff
Dezavala Family Dental
05.2021 - 10.2022
Dental Assistant
DeZavala Family Dental
10.2019 - 11.2020
Dental Assistant /Front Office Staff
San Antonio Oral Maxillofacial Surgery Associates
06.2013 - 07.2017
Requirements 4/6 to apply for 15 month Accelerated BSN program -
University of Arlington in Texas
ProfessionsTexas 2016-2017 Dental Assistant Certificate - undefined
The College of Health Care, Alto CollegeTexas
Associates of Science - undefined
St. Philips CollegeTexas
Pre-Med -
Palo Alto College
Associate of Arts -
Palo Alto College