Lisa Mercedes Flores
8797 Marbach Rd. Apt 28101, San Antonio,TX
Summary
- Motivated Dental Assistant seeking to build on my knowledge and work experience in a dental atmosphere so that I may continue to grow professionally and provide optimal patient care. Skills &/or Qualifications
- Front Desk (OMS software/Open Dental/Mogo)
- Insurance Billing/Claims/Verifications
- Patient Estimates
- HIPAA and OSHA compliance
- CPR Certified
Overview
11
11
years of professional experience
Work History
Dental Assistant
Mysa Dental
04.2023 - Current
- Full time: 36-40 hours/ traveled to other offices
- Supervisor/District Manager: Fabian Flores (not related) Personal Cell #:(3610389-9557.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Dental Assistant
Campos Family Dental
10.2022 - 03.2023
- Full time: 35-40 hours/ traveled to other office locations
- Supervisor/Manager: Stephanie (last name unknown, Personal cell #(210)931-7877.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared patient x-rays and images for dentist review.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Dental Assistant /Front Office Staff
Dezavala Family Dental
05.2021 - 10.2022
- Full time:35-40 hours/ worked both front and back as needed
- Supervisor/Owners Info: Dr. Andia Nadimi, D.D.S. Personal Cell #(571)275-3965, Work#:(210)696-7885.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Dental Assistant
DeZavala Family Dental
10.2019 - 11.2020
- Part time: Fridays/Saturdays working 10-15 hours while working a full time job with SAOMSA (oral sx specialty Monday -Mid Friday.
- Supervisor/Owners Info: Dr. Andia Nadimi, D.D.S. Personal Cell #(571)275-3965, Work#:(210)696-7885.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Dental Assistant /Front Office Staff
San Antonio Oral Maxillofacial Surgery Associates
06.2013 - 07.2017
- Full time: 35-40+ hours/ traveled to all 3 locations, but this is the main location always opened.
- Supervisor/Team Leader: Jennifer Torres, personal cell #:(210)396-8226, work#:(210)696-7500.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
Education
Requirements 4/6 to apply for 15 month Accelerated BSN program -
University of Arlington in Texas
ProfessionsTexas 2016-2017 Dental Assistant Certificate - undefined
The College of Health Care, Alto CollegeTexas
2016
Associates of Science - undefined
St. Philips CollegeTexas
2016
Pre-Med -
Palo Alto College
San Antonio, TX2015
Associate of Arts -
Palo Alto College
San Antonio, TX05.2007
Skills
- Calm Under Pressure
- Attention to Detail
- Fluent in Spanish
- Teamwork and Collaboration
- Good Telephone Etiquette
- Verbal Communication
- Problem Resolution
- PPE Use
- Organization and Time Management
Timeline
Dental Assistant
Mysa Dental
04.2023 - Current
Dental Assistant
Campos Family Dental
10.2022 - 03.2023
Dental Assistant /Front Office Staff
Dezavala Family Dental
05.2021 - 10.2022
Dental Assistant
DeZavala Family Dental
10.2019 - 11.2020
Dental Assistant /Front Office Staff
San Antonio Oral Maxillofacial Surgery Associates
06.2013 - 07.2017
Requirements 4/6 to apply for 15 month Accelerated BSN program -
University of Arlington in Texas
ProfessionsTexas 2016-2017 Dental Assistant Certificate - undefined
The College of Health Care, Alto CollegeTexas
Associates of Science - undefined
St. Philips CollegeTexas
Pre-Med -
Palo Alto College
Associate of Arts -
Palo Alto College
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