Lisanderis "Lisa" Del Valle
Orlando,FL
Summary
Focused administrative professional with experience providing top-notch clerical support and operational assistance to meet staff needs. Bilingual. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work. Driven problem solver handles multiple tasks and projects simultaneously. Capable and highly organized. Hardworking and passionate job seeker. Ready to help team achieve company goals!
Overview
10
10
years of professional experience
Work History
Administrative Manager
GD Pro Janitorial, Inc.
04.2017 - Current
- Oversaw the daily operations and administrative functions of a leading cleaning service company.
- Maintained positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated customer, subcontractor and contractor relations for smooth communication flows.
- Created organized filing system to manage department documents.
- Oversaw appointment scheduling and itinerary coordination for personnel.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Completed bi-weekly payroll for 30-50 employees.
Medical Assistant
Winter Park Family Health Center
01.2014 - 02.2017
- Assisted physicians with patient care, procedures, and records.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Performed medical records management.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Assistant
Park Avenue Medical
08.2013 - 02.2017
- Assisted physicians with patient care, procedures, and records.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Handled over 100 electronic messages and voicemails per day.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
Bachelor of Science - Integrative General Studies
University of Central Florida
Orlando12.2023
Skills
- Office Management
- Administrative Support
- Meeting Coordination
- Office Supplies and Inventory
- Verbal and Written Communication
- Billing and Invoicing
- Customer Care
- Overseeing Daily Activities
Languages
Spanish
Native or Bilingual
Timeline
Administrative Manager
GD Pro Janitorial, Inc.
04.2017 - Current
Medical Assistant
Winter Park Family Health Center
01.2014 - 02.2017
Medical Assistant
Park Avenue Medical
08.2013 - 02.2017
Bachelor of Science - Integrative General Studies
University of Central Florida
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