Results-driven Store Manager with expertise in recruitment, employee scheduling, and payroll management. Proven ability to enhance team performance and drive sales through strategic planning and effective training.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Store Manager
Pandora Jewelry
Happy Valley, OR
03.2022 - Current
Designed and implemented staff schedules to ensure compliance with state regulations.
Reviewed and approved payroll timesheets to ensure timely employee compensation.
Resolved customer inquiries and complaints effectively, fostering a positive shopping environment.
Developed and implemented strategies for attracting, hiring, and onboarding new employees.
Trained and mentored staff on product knowledge and sales techniques to enhance performance.
Store Manager
Ben Bridge Jeweler
Portland, OR
07.2017 - 03.2022
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Developed visual merchandising plans that increased customer engagement and sales.
Conducted regular staff meetings to align team goals with company initiatives.
Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
Education
Associate of Science - English Language And Literature
University of Havana
Havana, Cuba
Skills
Recruitment and hiring
Employee scheduling
Payroll management
Sales analysis
Strategic planning
Systems and software expertise
Certification
Payroll Specialist, ADP
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Pandora Jewelry
03.2022 - Current
Store Manager
Ben Bridge Jeweler
07.2017 - 03.2022
Associate of Science - English Language And Literature