Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lisandra Alonso

Naranja,FL

Summary

Able to performs basic nursing procedures under the direct supervision. Flexible and faster changing assignments. Capacity for perform the functions of a Nurse Intern in carrying out all assignments given by the registered nurse with a minimum of continuous supervision. Accountable to the nurses for all patient care he/she gives during a shift. Responsible for adhering to all standards of nursing care and for promoting teamwork among co-workers.

Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing the work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Improving the team archiving bonuses and profit.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Máster Pro Rain Gutters
Miami, FL
04.2023 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Manager of Operations

JEC Logistics LLC
Miami, FL
08.2022 - 02.2023
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Devised processes to boost long-term business success and increase profit levels.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.

Manager of Operations

Fidelis Logistics
Miami, United States
08.2020 - 08.2022
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.

Education

Associate Degree in Nursing - Nursing

Florida National University
Miami, FL
08.2023

GED -

Sistema Universitario Ana G Mendez - Universidad Del Turabo
Dallas, TX
07.2013

Skills

  • Originality and Creativity
  • Payroll Operations
  • Department Oversight
  • Quality Standards
  • Focus and Follow-Through
  • Business Operations
  • Departmental Operations
  • Privacy and Confidentiality
  • Patient Care Assessment
  • Medical Procedure Preparation
  • Preventive Healthcare
  • Supporting Daily Living Needs

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Customer Service Representative

Máster Pro Rain Gutters
04.2023 - Current

Manager of Operations

JEC Logistics LLC
08.2022 - 02.2023

Manager of Operations

Fidelis Logistics
08.2020 - 08.2022

Associate Degree in Nursing - Nursing

Florida National University

GED -

Sistema Universitario Ana G Mendez - Universidad Del Turabo
Lisandra Alonso