Lisandy Acevedo
Homestead,FL
Summary
Highly Organized, professional and dependable candidate with experience working in Association Property Management seeking the opportunity to apply acquired transferable skills to become a Personal Assistant. Eagerness to learn new skills and computer programs and is successful at managing multiple priorities with a positive attitude. Tech savvy and able to type 60 wpm. Willingness to take on added responsibilities and assist owner in what needs completing. Fully Bi-lingual and able to effectively communicate, read and write in both English and Spanish.
Overview
5
5
years of professional experience
Work History
Assistant Property Manager
Lakeshore Community Association
10.2022 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled owner and resident complaints promptly and appropriately, calling in vendors and other support services.
- Completed final move-out walk-throughs with tenants of condo owned units to identify required repairs.
- Organized, Prepared Meeting Packets and Attended Board of Director meetings.
- Responsible for taking Meeting Minutes
- Showed condo owned units to potential tenants and answered questions regarding community.
- Escalated major issues to property manager and Board of Directors for immediate remediation.
- Completed Monthly Inspections of Common Areas and Unit Violations
- Resolved conflicts between owners and residents regarding violations and complaints.
- Kept accurate records of all owner and resident correspondence and files.
- Responsible for meeting vendors and gathering estimates for projects.
- Responsible for updating vendor Certificate of Insurance and Licensing Binders
- Responsible for Scheduling vendors and assuring projects remain on schedule
- Responsible for reviewing and processing invoices and billing
- Responsible for updating and renewals of Operating Licenses and Corporate Reporting.
- Oversaw set up and regular upkeep of Management software
- Assisted with reviewing and preparing Annual Operating Budgets and forecasts for Sub-Associations
Receptionist
Lakeshore Community Association
07.2018 - 10.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance of the community.
- Effectively Resolved homeowner and resident problems and complaint within my scope.
- Responsible for creating and maintaining unit file records as well as association records
- Organized, maintained and updated information in computer databases
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct managers.
- Responsible for ordering office and housekeeping supplies
- Responsible for organizing the meeting room for Board of Directors/Homeowners Meetings as well as organizing snack setup for meetings.
- Responsible for corresponding with homeowners and residents through email, telephone, or postal mail regarding Homeowner meetings, property inspections, etc.
- Copying, faxing, scanning, emailing, Fedex, courier services, mail distribution, etc.
- Confirming quorum for Board of Directors Meetings.
- Updated and managed Outlook Calendars for Management and sending reminders management, BOD, and vendors.
- Handling package deliveries
- Creating and managing maintenance staff Work Orders
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
Associate of Arts - Paralegal Studies
Keiser College
Kendall, FL05.2006
Skills
- Capital Improvements
- Staff Coordination
- Creative and Adaptable
- Oversee Maintenance
- Database Management
- Bid Proposals
- Coordinate Documents
- Staff Management and Training
- Microsoft Office
- Telephone Etiquette
- Recordkeeping
- Capital Projects Management
- Property Inspection
- Effective Planning
Hobbies
Reading, Journaling, Gardening, Camping and other outdoor activities
Additional Information
Notary- Currently in Process
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Property Manager
Lakeshore Community Association
10.2022 - Current
Receptionist
Lakeshore Community Association
07.2018 - 10.2022
Associate of Arts - Paralegal Studies
Keiser College
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