Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lisa Russell

Ballston Spa

Summary

Dynamic administrative professional with a proven track record at Saratoga County CCE, excelling in customer service and data management. Skilled in Microsoft Word and time management, I foster strong relationships and enhance team collaboration, ensuring efficient operations and improved organizational effectiveness. Dedicated to achieving measurable goals and continuous improvement.

Overview

31
31
years of professional experience

Work History

Administrative Assistant

Saratoga County CCE
06.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

FIRST Senior Mentor

FIRST
10.2019 - Current
  • Conducted regular check-ins with mentees to monitor progress and adjust strategies as needed for success.
  • Contributed to the continuous improvement of the mentoring program by analyzing feedback from both mentors and mentees.
  • Developed tailored action plans with measurable goals for each mentee, ensuring progress towards objectives.
  • Facilitated professional development workshops for mentees, resulting in improved skill sets.
  • Strengthened interpersonal skills of mentees through one-on-one coaching sessions.

Daycare Owner/Operator

Self-employeed
12.1994 - Current
  • Organized fun-filled events and activities for children that promoted learning in an engaging manner.
  • Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
  • Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
  • Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.

Education

SUNY Cobleskill
Cobleskill
05-1987

Skills

  • Time management
  • Microsoft Word
  • Administrative support
  • Critical thinking
  • Scheduling
  • Professional communication
  • Dedicated team player

Accomplishments

I am currently the co-leader of Saratoga County 4-H's flagship program of Robotics. I lead a 70 youth program that teaches STEM and robotics in a safe and enjoyable environment.

Timeline

Administrative Assistant

Saratoga County CCE
06.2024 - Current

FIRST Senior Mentor

FIRST
10.2019 - Current

Daycare Owner/Operator

Self-employeed
12.1994 - Current

SUNY Cobleskill

Similar Profiles

CREATE PROFILE