Lisa Sackheim Dluger
Buffalo Grove,Illinois
Summary
Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Accelerator
Sunburst Digital
Hoffman Estates, IL
06.2015 - Current
- Make an average 125 calls per day by addressing customer inquiries, solving problems and providing new product information.
- Politely assisted customers in person and via telephone.
- Communicated with vendors regarding back order availability, future inventory and special orders.
Send and Receive emails
Lunch Room Recess/Supervisor
District 112
Highland Park, IL
08.2013 - 05.2014
- Watch Students in Lunch Room And Recess
Lunch Room Recess/supervisor
District 73
Vernon Hllls, IL
08.2012 - 08.2013
- Watch Students in Lunch Room And Recess.
- Put and Organize notes for Teachers in their Classrooms.
- One on one Aid for a diabetic child.
Kitchen Prep Staff
Aramark School Food Service
09.2011 - 06.2012
- Prepared sandwiches, salads and submarines for students.
- Served students meals, cleaned work station and washed dishes.
Sales
Art Wear Unlimited
HIghland Paark, IL
10.2008 - Current
- Twice a year selling, setting up, and cleaning up for the show
- www,artwearunlimited.com
Computer Teacher
Computer Explorers
Deerfield, IL
03.1999 - 03.2000
- Taught basic computer skills to Kindergartners and pre-school youth.
- Planned & Implemented activities for the students.
- Wee Workshop Hired and managed staff members.
- Delegated activities and meals for students.
Education
Bachelor of Science - Child Study
Stephens College of Columbia
Missouri5.1993
Skills
- Creative problem solver
- Exceptional communication skills
- Quick learner
- Customer service
- Self-motivated
- Interpersonal skills
Certification
CPR and First Aid
Timeline
Accelerator
Sunburst Digital
06.2015 - Current
Lunch Room Recess/Supervisor
District 112
08.2013 - 05.2014
Lunch Room Recess/supervisor
District 73
08.2012 - 08.2013
Kitchen Prep Staff
Aramark School Food Service
09.2011 - 06.2012
Sales
Art Wear Unlimited
10.2008 - Current
Computer Teacher
Computer Explorers
03.1999 - 03.2000
Bachelor of Science - Child Study
Stephens College of Columbia