Lisbet Romero Del Rio
Hialeah,FL
Summary
Dental professional with solid foundation in dental assisting, skilled in supporting dental procedures and patient care. Proven ability to adapt to dynamic work environments and collaborate effectively with dental teams. Hands-on training in dental radiography, chairside assisting. Quick learner and successful in building relationships with coworkers and patients.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Customer Service Lead
La Esquina Latina
01.2024 - 03.2024
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
Customer Service Cashier
El Pare Cuba La Habana
01.2007 - 01.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Vocational Career - Dental Assisted
Compu Med Vocational Careers
Hialeah FL 12-2024
High School Diploma -
I.P.F Candido Gonzalez
Camaguey Cuba 01-1991
Skills
- Dental radiography
- Equipment sterilization
- Treatment room setup
- Instrument sterilization techniques
- Teeth cleaning assistance
- Exam room setups
- Chair-side support
- Instrument preparation
- Disinfecting rooms and equipment
- Disinfection and sterilization
- Instrument tray preparation
- Treatment room preparation
Certification
OSHA
HIPPA
HIV/AIDS
INFECTION CONTROL
DENTAL ASSISNT
Timeline
Customer Service Lead
La Esquina Latina
01.2024 - 03.2024
Customer Service Cashier
El Pare Cuba La Habana
01.2007 - 01.2020
OSHA
HIPPA
HIV/AIDS
INFECTION CONTROL
DENTAL ASSISNT
Vocational Career - Dental Assisted
Compu Med Vocational Careers
High School Diploma -
I.P.F Candido Gonzalez
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