Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Lisbeth Cabrera

Orange,CA

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Overview

5
5
years of professional experience

Work History

Supervisor

Starbucks
Tustin
06.2024 - Current
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Oversaw inventory management, ensuring adequate stock levels and reducing waste.

Hospitality Worker (Internship)

Hyatt Regency Orange County
Garden Grove, CA
06.2023 - 09.2024
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Updated customer information in databases regularly to ensure accuracy of records.

Associate Level 6

In-N-Out Burger
06.2021 - 06.2023
  • Creating a welcoming environment for customers and assisting with any issues needed
  • Proficient at trouble-shooting and problem-solving in stressful areas
  • Leadership roles in training and assisting lower-level associates; creating a friendly and safe environment for all associates
  • Excellent communication skills: communicating at a high level with other associates to create a functionable and great work environment

Certified Trainer

Chipotle Mexican Grill
02.2020 - 04.2022
  • New restaurant opening trainer; travel team
  • Serve Safe Certified
  • Take on additional responsibilities and career growth opportunities
  • Ability to master several weeks of fast-paced, intensive training on products, processes, policies, and tools; and continue learning with recurrent training each year

Stock Supervisor

Vans a VF Company
11.2020 - 03.2022
  • Examine merchandise to ensure that is correctly priced / displayed and functions as advertised
  • Review inventory and sales records to prepare reports for management and budget departments
  • Establish and implement policies, objectives, and procedures for department

Education

Some College (No Degree) - Business

IRVINE VALLEY COLLEGE
Irvine, CA

Skills

  • Social media platforms
  • Microsoft software
  • Inventory Control
  • Staff Management
  • Strategic Planning
  • Operations Management
  • Waste Reduction
  • Training and mentoring
  • [Software] experience

Languages

English
Professional
Spanish
Professional

Timeline

Supervisor

Starbucks
06.2024 - Current

Hospitality Worker (Internship)

Hyatt Regency Orange County
06.2023 - 09.2024

Associate Level 6

In-N-Out Burger
06.2021 - 06.2023

Stock Supervisor

Vans a VF Company
11.2020 - 03.2022

Certified Trainer

Chipotle Mexican Grill
02.2020 - 04.2022

Some College (No Degree) - Business

IRVINE VALLEY COLLEGE

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Lisbeth Cabrera