Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lisbeth Fernandez

Deltona

Summary

Healthcare professional with proven track record in managing front-desk operations, patient scheduling, and medical records. Known for collaborative approach and achieving efficient office workflows, adapting to changing needs with ease. Skilled in patient communication, appointment coordination, and administrative support.

Overview

9
9
years of professional experience

Work History

Medical Receptionist

AdventHealth
09.2024 - Current
  • - Greet patients, schedule appointments, and manage front desk operations.
  • - Maintain and update patient records using electronic health record systems.
  • - Handle insurance verification, copay collection, and billing inquiries.
  • - Coordinate communication between patients and clinical staff.
  • - Provide a professional and compassionate first point of contact for patients.

Medical Receptionist

Pccc of Volusia
05.2022 - 08.2024
  • - Measured heart chamber sizes and wall thickness to detect abnormalities.
  • - Maintained and adjusted cardiology and pulmonary equipment for optimal function.
  • - Documented cardiac activity through specialized equipment and manual records.
  • - Delivered accurate patient assessments while supporting high-quality care.
  • - Managed diagnostic equipment, ensuring compliance with operational standards.

Floor Supervisor

McDonald's
06.2016 - 04.2022
  • - Coached employees and trained on methods for handling various aspects of sales and customer service.
  • - Oversaw employee performance, corrected problems, and increased efficiency to meet targets.
  • - Handled customer concerns and ensured high satisfaction.
  • - Organized team meetings to align on goals and resolve issues.

Education

High School Diploma - undefined

Atlantic High School
Port Orange, FL

Skills

  • Maintaining Patient Records
  • Data Management
  • Quality Control Procedures
  • Medical Equipment Operation
  • Ventilation Management
  • Equipment Calibration
  • Patient Positioning
  • Teamwork and Collaboration
  • Patient Relations

Languages

Spanish

Timeline

Medical Receptionist

AdventHealth
09.2024 - Current

Medical Receptionist

Pccc of Volusia
05.2022 - 08.2024

Floor Supervisor

McDonald's
06.2016 - 04.2022

High School Diploma - undefined

Atlantic High School