Lisbeth Martinez
Chula Vista,United States
Summary
Driven import/export professional with proven success at Camacho Brokers Inc., enhancing customer satisfaction and streamlining documentation processes. Expert in document preparation and maintaining compliance with regulations, coupled with exceptional problem-solving and teamwork abilities. Achieved significant improvements in shipment accuracy and vendor relations, demonstrating a strong commitment to results and client support.
Overview
24
24
years of professional experience
Work History
Import Export Specialist
Camacho Brokers Inc.
12.2009 - Current
- Exceptional customer service
- Investigated discrepancies in shipping documents and resolved issues with vendors.
- Coordinate imports for multiple clients providing accuracy and timely delivery
- Managed import and export of hazardous materials in compliance with applicable laws and regulations.
- Maintained accurate records of all import/export transactions to ensure full traceability and audit readiness.
- Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
- Processed customs declarations and maintained records of customs documents.
- Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
- Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.
- Prepared and submitted reports on import and export activity to management.
- Provided excellent support to sales team in terms of required documentation for overseas customers, leading to higher client satisfaction levels.
- Utilized logistics software to manage, monitor and track shipments from origin to destination.
- Enhanced customer satisfaction by efficiently resolving order discrepancies and delivery issues.
- Monitored and maintained import and export tracking systems for delivery of accurate and up-to-date records of shipments.
- Coordinated logistics for successful importation of high-value merchandise, ensuring proper handling and transportation arrangements were made.
- Managed relationships with clients, resulting in expedited clearance of shipments.
- Attend training programs to educate on import regulations, enhancing overall understanding within the organization.
Import and Export Coordinator
UCB Customhouse Brokers Inc.
09.2000 - 11.2009
- Investigated discrepancies in shipping documents and resolved issues with vendors.
- Coordinate imports for clients like Hyundai and Panasonic providing accuracy and timely delivery.
- Managed import and export of hazardous materials in compliance with applicable laws and regulations.
- Maintained accurate records of all import/export transactions to ensure full traceability and audit readiness.
- Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
- Processed customs declarations and maintained records of customs documents.
- Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
- Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.
- Prepared and submitted reports on import and export activity to management.
- Provided excellent support to sales team in terms of required documentation for overseas customers, leading to higher client satisfaction levels.
- Utilized logistics software to manage, monitor and track shipments from origin to destination.
- Enhanced customer satisfaction by efficiently resolving order discrepancies and delivery issues.
- Monitored and maintained import and export tracking systems for delivery of accurate and up-to-date records of shipments.
Education
Social Psychology
San Diego City College
San Diego, CAGeneral Education - General Studies
Southwestern College
Chula Vista, CASkills
Document preparation
Languages
Spanish
Native or Bilingual
Timeline
Import Export Specialist
Camacho Brokers Inc.
12.2009 - Current
Import and Export Coordinator
UCB Customhouse Brokers Inc.
09.2000 - 11.2009
Social Psychology
San Diego City College
General Education - General Studies
Southwestern College
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