Dedicated and compassionate professional with a background in psychology and experience in case management. Seeking a position where I can utilize my skills to make a positive impact on the lives of individuals and families in need.
Overview
8
8
years of professional experience
Work History
Case Manager
Lantern Community Services
The Bronx, NY
11.2023 - Current
Assess clients' needs, develop service plans and monitor progress towards goals.
Facilitate communication between clients, families, caregivers, social services and other agencies to ensure client needs are met.
Provide crisis intervention support for clients in emergency situations.
Preventive Case Planner
Graham-Windham
Bronx, New York
08.2022 - 11.2023
Managed a caseload of 10 families, providing individualized support and services by providing referrals and resources according to the family needs.
Conducted in-home visits to assess and address the needs of families.
Utilized databases such as Promis and Connections to maintain accurate and up-to-date client records.
Dog Walker
Wag!
New York, NY
03.2018 - 08.2022
Successfully managed a client caseload of dogs, ensuring scheduled walks are completed with care and attention to the dogs' needs.
Communicated effectively with dog parents to understand their preferences and address any concerns.
Assisted dogs in reducing problem behaviors, promoting a safe and positive walking experience.