Lisbeth Ramos
Irvington
Summary
Results-driven Medical Assistant with a strong track record in enhancing patient satisfaction and streamlining office operations. Expertise in appointment management, patient education, and supporting clinical procedures to ensure optimal patient outcomes in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Oasis Orthopedic and Spine Integrated Services
West Orange
04.2025 - Current
- Assisted in patient intake and collected medical histories for orthopedic evaluations.
- Scheduled appointments and managed patient records using electronic health systems.
- Monitored patient vitals and documented changes in medical records accurately.
- Educated patients on treatment plans, medications, and post-operative care instructions.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Supported physicians during examinations by providing instruments and patient assistance.
- Prepared examination rooms and ensured necessary supplies were stocked and organized.
- Trained new staff on office procedures and best practices for patient care delivery.
- Communicated with pharmacies to coordinate prescription refills. to submit and refill patients' prescriptions.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Medical Receptionist
Integrated Dermatology of Tidewater
Norfolk
04.2024 - 04.2025
- Greeted and assisted patients in a professional and friendly manner to ensure a welcoming and supportive environment.
- Managed phone calls and messages to ensure timely responses and effective communication.
- Demonstrated multitasking by efficiently handling multiple phone calls and assisting patients simultaneously. Handling multiple phone calls and patients simultaneously.
- Prioritized tasks and maintained up-to-date medical records to enhance organizational efficiency.
Medical Receptionist
Englewood Knee & Sports Medicine
Englewood
11.2020 - 12.2023
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Assisted patients in completing essential medical forms and documentation to streamline the intake process.
- Coordinated patient scheduling, check-in, check-out, and payment processes to enhance patient flow and billing accuracy.
- Recorded phone messages and communicated them to relevant staff members.
- Supported office staff and operational requirements with administrative tasks.
- Completed patient referrals to other medical specialists.
Medical Assistant
Rebisz Chiropractic
Garfield
06.2022 - 10.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Guided patients to exam rooms, addressed inquiries, and facilitated preparations for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information, including blood pressure and weight, ensuring accurate records for clinical assessments.
- Supported physician in administering patient therapies, utilizing TENS unit and ultrasound therapy to enhance treatment efficacy. (Tens Unit, ultrasound therapy)
- Performed medical records management, including filing, organizing and scanning documents.
Education
Medical Assistant -
American Institute
Clifton, NJ01-2022
Diploma -
John F. Kennedy High School
Paterson, NJ01-2020
Bachelor of Administration - Health Care Administration
Southern New Hampshire University
Hooksett, NH07-2026
Skills
- EMR / EHR
- Healthcare software proficiency
- Medical charting
- Patient assessment techniques
- Insurance verification
- Infection control protocols
- CPR and first aid certification
- Front desk operations
- Mail management
- Microsoft Office proficiency
- Telephone etiquette
- Patient education
Languages
- English
- Spanish
Timeline
Medical Assistant
Oasis Orthopedic and Spine Integrated Services
04.2025 - Current
Medical Receptionist
Integrated Dermatology of Tidewater
04.2024 - 04.2025
Medical Assistant
Rebisz Chiropractic
06.2022 - 10.2022
Medical Receptionist
Englewood Knee & Sports Medicine
11.2020 - 12.2023
Medical Assistant -
American Institute
Diploma -
John F. Kennedy High School
Bachelor of Administration - Health Care Administration
Southern New Hampshire University