Detail-oriented MRP Coordinator with a proven track record in enhancing operational workflows and improving customer satisfaction. Skilled in decision-making, time management, and documentation, driving measurable productivity improvements.
Work History
MRP Coordinator
12 Years 4 Months
Shearer's Foods | 06.2014 - Current
Developed and implemented training programs to improve staff performance and operational efficiency.
Entered data, generated reports, and produced tracking documents.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Gathered and organized materials to support operations.
Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Improved resource allocation, ensuring projects had necessary materials without overstocking.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Operations Team Lead
8 Years 10 Months
JOANN Fabrics and Crafts | 11.2002 - 09.2011
Streamlined processes resulting in improved order fulfillment times and reduced errors.
Led daily operations to ensure efficient workflow and optimal team performance.
Trained and mentored team members on best practices in inventory management.
Implemented safety protocols that enhanced workplace safety and compliance standards.
Coordinated scheduling to align staffing levels with peak store traffic demands.
Monitored inventory levels, ensuring adequate stock availability for customer needs.
Managed complex projects with multiple deadlines, ensuring all objectives were met successfully.
Trained new employees on company policies, procedures, and best practices to facilitate their rapid integration into the team.
Facilitated staff development programs aimed at enhancing technical skills as well as leadership capabilities among team members.
Conducted regular performance evaluations, providing constructive feedback to promote professional growth within the team.
Coordinated cross-functional teams, fostering collaboration and ensuring timely completion of projects.
Streamlined workflow processes, resulting in improved overall team efficiency and effectiveness.
Identified areas for improvement in operations, leading to cost savings and increased productivity.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Reported issues to higher management with great detail.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Assistant Computer Graphics Artist
1 Year 10 Months
L&R Publications | 02.2000 - 12.2001
Developed concepts and sketches based on client briefs, ensuring creative alignment and client satisfaction.
Created original artwork for publications, enhancing visual appeal and reader engagement.
Researched industry trends to innovate artistic styles, keeping publications relevant in a competitive market.
Mentored junior artists, providing guidance on techniques and project execution for skill development.
Contributed to creative process through original ideas and inspiration.
Managed creative process from concept to completion for various art projects.
District Manager
6 Years
JRB Enterprises | 02.1994 - 02.2000
Analyzed sales data to identify trends and drive actionable insights for district growth.
Led operational strategies to enhance district performance and achieve corporate goals.
Developed and implemented training programs to improve staff efficiency and service quality.
Coordinated regional initiatives to foster team collaboration and streamline processes.
Medical Receptionist/Front Desk/Referral coordinator/ Patient Care Coordinator/MA at VERIMED Health Group of BradentonMedical Receptionist/Front Desk/Referral coordinator/ Patient Care Coordinator/MA at VERIMED Health Group of Bradenton