Lisbeth Zhagui
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
ShopRite
Elmsford, NY
08.2023 - Current
- Operated cash registers to process payments for goods and services.
- Handled cash, credit, and gift card transactions accurately and securely.
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers warmly, enhancing their shopping experience.
- Resolved customer complaints effectively, ensuring satisfaction and retention.
- Answered incoming calls, providing accurate information on product availability and store locations.
- Balanced cash drawers at the end of each shift.
Wendy’s
Cashiers
Elmsford, New York
02.2022 - 06.2023
- Identified needs of customers promptly and efficiently.
- Delivered attentive service to customers in-person and over the phone, ensuring a positive experience.
- Responded to customer requests and inquiries to enhance overall satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Proposed ideas and solutions that improved team collaboration and project outcomes.
Education
Sleepy Hollow High School
Sleepy Hollow , NYSkills
- Cash handling
- Payment processing
- Check processing
- POS system operation
- Customer service
- Complaint resolution
- Customer relationship management
- Basic math
- Phone etiquette
- Bookkeeping software
Languages
English
Full Professional
Spanish
Full Professional
Certification
- Driver licenses
Timeline
Customer Service Cashier
ShopRite
08.2023 - Current
Wendy’s
Cashiers
02.2022 - 06.2023
Sleepy Hollow High School