
Directed gaming operations for over 8 years with Golden Gaming. Led teams in a fast-paced hospitality industry with over 25 years of experience. Drove sales growth and increased guest counts while maintaining budgetary controls. Facilitated pre-shift meetings and coordinated critical path rotations. Fostered effective communication by providing clear directions, sharing information, and actively listening to staff. Exercised leadership and ethical decision-making in problem-solving scenarios. Supervised daily operations, including sales, labor, staffing, targeted sales, and P-mix management. Managed financial transactions, including bank deposits and POS accounting. Proficient in Oscar, Aloha, and Rosnet POS systems. Served as a certified manager trainer for Applebee’s Northern California units.
Allergy awareness
International cuisine
Client relationship building
Cooking techniques
Team management
Sanitation practices
Event catering
Menu planning
Special diet accommodation
Originality
Cooking equipment proficiency
Budgeting and cost control
Passion for culinary arts
Strong work ethic
Attention to detail
Hygiene policy implementation
Verbal and written communication
Kitchen staff management
Hospitality service expertise
Coaching and mentoring
Operations management
Kitchen management
Staff management
Yhangry for private Chefs