LISETT NUNEZ
Los Angeles,CA
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining, event and bottle service experiences.
Overview
8
8
years of professional experience
Work History
Server/Bottle Server
Godfrey
04.2019 - 09.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Karaoke Hostess
Fox Group
11.2015 - 09.2018
- Created memorable experiences for guests through personalized attention and genuine enthusiasm for their celebrations.
- Developed rapport with regular patrons, resulting in repeat business and positive word-of-mouth referrals.
- Handled cash transactions accurately while consistently following venue policies regarding payment processing procedures.
- Ensured guest satisfaction, addressing concerns promptly and professionally.
- Delivered exceptional service by attentively engaging with VIP clients and anticipating their needs.
Server
Deuces and The Diamond Club
04.2012 - 12.2012
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Managed multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.
- Served alcoholic and non-alcoholic beverages in bar environment.
Bottle Server
Y Bar Chicago
11.2011 - 03.2012
- Increased overall sales by upselling premium bottles, mixers, and additional services.
- Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
- Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
- Mastered menu knowledge, allowing for accurate order-taking and speedy service.
- Maintained a clean and organized table area for optimal customer satisfaction.
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Safe food handling
- Menu memorization
- Service prioritization
- Sales expertise
Languages
Spanish
Native or Bilingual
Timeline
Server/Bottle Server
Godfrey
04.2019 - 09.2019
Karaoke Hostess
Fox Group
11.2015 - 09.2018
Server
Deuces and The Diamond Club
04.2012 - 12.2012
Bottle Server
Y Bar Chicago
11.2011 - 03.2012
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