Ta'Tianna Stephens
Atlanta,GA
Summary
Proven hospitality professional with a track record of enhancing customer satisfaction through exceptional service and salesmanship. Skilled in cash handling and guest engagement, consistently delivering personalized experiences. Demonstrates a strong work ethic and a positive attitude, contributing to significant service quality improvements.
Overview
3
3
years of professional experience
Work History
Server/Bottle Server
Eden Lounge & Nightclub
05.2023 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Waitress
The Cigar Bar
04.2022 - 01.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
VIP Bottle Server
King Of Diamonds
08.2021 - 10.2022
- Collaborated with team members to deliver seamless service during high-volume events.
- Enhanced customer experience by providing personalized bottle service and maintaining a welcoming atmosphere.
- Created memorable experiences for guests through personalized attention and genuine enthusiasm for their celebrations.
- Maintained clean and organized table areas, adhering to strict hygiene standards for optimal presentation.
- Maximized sales of specials and different drinks by thoroughly promoting to customers and maintaining great salesmanship.
Education
North Atlanta High School
Atlanta, GA05.2015
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Professional Appearance
- Sales Techniques
- Positive Attitude
- Reliable and Responsible
Quote
Don’t judge each day by the harvest you reap, but by the seeds you plant.
Robert Louis Stevenson
Timeline
Server/Bottle Server
Eden Lounge & Nightclub
05.2023 - 03.2024
Waitress
The Cigar Bar
04.2022 - 01.2023
VIP Bottle Server
King Of Diamonds
08.2021 - 10.2022
North Atlanta High School
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