Lisette Castillo
The Bronx
Summary
Hardworking individual with proven relationship-building and time management skills in fast-paced restaurant environments. Strives to meet impeccable service skills, customer needs and drive satisfaction.
Overview
2
2
years of professional experience
Work History
Server
Applebee's Neighborhood Grill & Bar
Bronxville
01.2025 - Current
- Delivered exceptional service in a fast-paced dining environment.
- Handled customer inquiries and resolved issues promptly and professionally.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
Restaurant Hostess
Applebee's Neighborhood Grill & Bar
The Bronx
11.2024 - Current
- Managed reservation system to optimize seating efficiency and guest flow.
- Provided menus and explained daily specials to enhance guest experience.
- Maintained cleanliness and organization of the entrance and waiting area.
- Coordinated with servers to ensure smooth communication during peak hours.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Line Worker
Chipotle
The Bronx
05.2024 - 11.2024
- Assembled food orders accurately for customer service.
- Maintained cleanliness and organization of workstations during shifts.
- Followed safety protocols to handle food and equipment properly.
- Engaged with customers to enhance dining experience and satisfaction.
Education
Evander Child Campus
Bronx, NYSkills
- Client relationship building
- Bilingual
- Phone etiquette
- POS operation
- Multitasking and organization
Languages
Spanish
Full Professional
A1
References
References available upon request.
Timeline
Server
Applebee's Neighborhood Grill & Bar
01.2025 - Current
Restaurant Hostess
Applebee's Neighborhood Grill & Bar
11.2024 - Current
Line Worker
Chipotle
05.2024 - 11.2024
Evander Child Campus