Lisette Gomez
Dalton,GA
Summary
Driven and bilingual professional with a proven track record at TJ Max and Walmart, enhancing customer satisfaction through exceptional service and effective problem-solving. Demonstrates a strong work ethic and excellent time management capabilities, proficient at multitasking and enhancing positive relationships. Skilled in both English and Spanish, committed to continuous learning and improvement.
Overview
4
4
years of professional experience
Work History
Merchandise Sales Associate
TJ Max
03.2021 - Current
- Assisted customers in locating desired items, offering personalized recommendations based on their preferences and needs.
- Maintained a clean, organized shopping environment to enhance the overall customer experience.
- Processed returns or exchanges efficiently while adhering to store policies, ensuring customer satisfaction was maintained even during challenging situations.
- Greeted all customers entering the store warmly, creating a welcoming atmosphere that encouraged repeat visits.
Front End Sales Associate
Walmart
07.2020 - 02.2021
- Handled customer inquiries and resolved issues promptly, demonstrating excellent problem-solving skills.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Participated in ongoing training sessions to stay informed about new products, promotions, and company policies.
Education
High School Diploma -
Southeast Whitfield High School
Dalton, GA05.2021
Early Childhood Education
Dalton State College
Dalton, GADiagnostic Medical Sonography/Sonographer
Georgia Northwestern Technical College
Calhoun, GASkills
- Multitasking Competence
- Time Management Capabilities
- Strong Communication and Interpersonal Skills
- Bilingual (English and Spanish)
- Strong work ethic with flexible approach
- CPR certified
- Ability and willingness to learn
Additional Information
References upon request
Timeline
Merchandise Sales Associate
TJ Max
03.2021 - Current
Front End Sales Associate
Walmart
07.2020 - 02.2021
High School Diploma -
Southeast Whitfield High School
Early Childhood Education
Dalton State College
Diagnostic Medical Sonography/Sonographer
Georgia Northwestern Technical College
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