Lisette Lopez
Sun Valley,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical biller position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Esthetician
Self-employeed
Sun Valley, CA
04.2014 - Current
- Developed customized lash designs based on individual client preferences and eye shapes.
- Assisted with laser treatments and chemical peels under physician supervision improving overall appearance of the patient''s skin.
- Performed microneedling treatments to improve skin textures, tone and acne scaring.
- Skin Tightening
- Performed non-invasive body contouring treatments to reduce localized fat and improve body tone
Esthetician/ Entry Level Medical Biller
Family Business
Van Nuys, CA
01.2024 - 01.2026
- Developed customized treatment plans based on skin analysis and individual goals for improvement.
- Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
- Coordinated with healthcare providers to resolve claim denials and expedite payments.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Collected payments and applied to patient accounts.
- Posted payments and collections on regular basis.
- Provided personalized skincare consultations to assess clients' needs and recommend appropriate treatments.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Enhanced spa revenue through upselling additional services and retail products during consultations.
- Answered phone calls and emails to schedule client appointments.
- Established strong relationships with clients through exceptional service, resulting in increased repeat business and referrals.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
Case Manager
Department of Social Services
Chatsworth, CA
11.2009 - 01.2014
- Facilitated communication between clients and service providers, enhancing collaboration.
- Conducted regular case reviews to evaluate program effectiveness and identify improvement areas.
- Implemented process improvements that streamlined case documentation and reporting workflows.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
- Conducted thorough assessments to identify client needs, laying groundwork for effective case management.
Education
Medical Billing And Coding - Medical Billing And Coding
LA City College
Los Angeles, CA02-2026
Licensed Esthetician -
Newberry School Of Beauty
Granada Hills, Ca01.2014
Bachelors of Science - Human Services
University Of Phoenix
Woodland Hills, Ca01.2010
Skills
- Customer service/Sales
- Team leadership
- Multitasking and organization
- Scheduling
- Relationship building and management
- Client intake/Case Manager
- Medical recordkeeping
- Insurance verification
- Patient billing
- Billing and collection procedures
- Insurance claims processing
- Data entry
- Claims processing
- Referrals
Languages
Spanish
Professional Working
Timeline
Esthetician/ Entry Level Medical Biller
Family Business
01.2024 - 01.2026
Esthetician
Self-employeed
04.2014 - Current
Case Manager
Department of Social Services
11.2009 - 01.2014
Bachelors of Science - Human Services
University Of Phoenix
Medical Billing And Coding - Medical Billing And Coding
LA City College
Licensed Esthetician -
Newberry School Of Beauty