Lisette Palafox
Redwood City,CA
Summary
Dependable and experienced in fast-paced, high-pressure environments, with a strong ability to stay organized and calm under stress. I’ve managed a wide range of tasks—from running a busy drive-thru to handling all aspects of office operations on my own. Known for strong multitasking, clear communication, and stepping up to solve problems when things get hectic. I'm ready to bring these skills into a meaningful role.
Overview
10
10
years of professional experience
Work History
Office Administrator / Daily Operations /Marketing Coordinator
Erin Mac Jewelry
Menlo Park, California
01.2021 - 08.2022
- Managed daily office operations for a boutique jewelry retailer.
- Assisted in inventory management by tracking stock levels and orders.
- Maintained organized filing systems for customer records and transactions.
- Processed sales transactions using point-of-sale systems accurately.
- Collaborated with team members to improve workflow and communication strategies.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Processed financial documents, contracts, expense reports and invoices.
- Reviewed employee time sheets for accuracy prior to submission for payroll processing.
- Developed strong relationships with clients through excellent customer service skills.
- Reviewed completed work to verify consistency, quality, and conformance.
- Managed social media accounts to enhance brand visibility and customer interaction.
- Conducted market research to identify trends and customer preferences.
- Maintained accurate records of sales transactions and customer interactions.
- Negotiated contracts with suppliers of goods and services.
- Ensured compliance with applicable laws when selling products or services.
Catering Staff Member/Assistant Catering Manager
Royalty Staffing
Redwood City, California
07.2015 - 08.2017
- Maintained cleanliness of service areas throughout events.
- Served food and beverages to guests efficiently.
- Maintained knowledge of menu items available so that guests could be informed about what was being served.
- Trained new staff on catering protocols and service standards.
- Provided leadership and direction to staff members to ensure tasks were completed on time.
- Effectively multitasked within fast-paced environment.
Associate
In-N-Out Burger
San Carlos, California
01.2013 - 08.2015
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Provided excellent customer service by addressing inquiries and concerns promptly.
Education
Bachelor of Arts - Jewelry Design
Savannah College of Art And Design
Savannah, GA05-2019
High School Diploma -
Notre Dame High School
Belmont, CA05-2013
Skills
- Inventory management
- Marketing material development
- Data entry support
- Customer relationship management
- Attention to detail
- Multitasking Abilities
- Friendly, positive attitude
- Clerical support
- Flexible and adaptable
- Communication skills
Timeline
Office Administrator / Daily Operations /Marketing Coordinator
Erin Mac Jewelry
01.2021 - 08.2022
Catering Staff Member/Assistant Catering Manager
Royalty Staffing
07.2015 - 08.2017
Associate
In-N-Out Burger
01.2013 - 08.2015
Bachelor of Arts - Jewelry Design
Savannah College of Art And Design
High School Diploma -
Notre Dame High School
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