Lisette Sanchez
Bronx, NY ,NY
Summary
Dedicated coordinator with experience in improving team productivity and customer satisfaction. Skilled in schedule coordination, deadline management, and fostering professional relationships to ensure seamless operations and a collaborative work environment.
Overview
12
12
years of professional experience
Work History
Coordinator
Elevance Health
New Hyde Park, NY
05.2022 - 01.2026
- Streamlined communication processes between teams, increasing operational efficiency and collaboration.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Administrative Assistant
Memorial Sloan Kettering
New York, NY
02.2019 - 06.2019
- Supported team in compiling reports, improving data accuracy and presentation
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
New York Presbyterian Hospital
Office Assistant
New York, NY
02.2016 - 11.2018
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
Family Health Worker - TEMP
Montefiore Hospital
Bronx, NY
10.2015 - 12.2015
- Analyzed patient feedback to identify areas for service enhancement and implement solutions.
- Streamlined patient documentation processes, contributing to a more efficient work environment for medical staff.
- Established rapport with patients, fostering trust and open communication to support their overall wellbeing.
Patient Coordinator
Mount Sinai Hospital
New York, NY
04.2014 - 02.2015
- Coordinated patient appointments and follow-ups to enhance scheduling efficiency.
- Managed patient records using electronic health record systems for accuracy and compliance.
- Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
- Coordinated referrals to specialists as needed, following up with patients to confirm appointments and provide necessary information.
Education
Bachelor of Science - Health Services Administration
Monroe College
Bronx, NY04-2017
Skills
- Multitasking and organization
- Decision-making
- Customer service
- MS office
- Discretion and confidentiality
- Schedule coordination
- Patient scheduling
- Task prioritization
- Deadline management
- Goal setting
Languages
Spanish
Native or Bilingual
Timeline
Coordinator
Elevance Health
05.2022 - 01.2026
Administrative Assistant
Memorial Sloan Kettering
02.2019 - 06.2019
New York Presbyterian Hospital
Office Assistant
02.2016 - 11.2018
Family Health Worker - TEMP
Montefiore Hospital
10.2015 - 12.2015
Patient Coordinator
Mount Sinai Hospital
04.2014 - 02.2015
Bachelor of Science - Health Services Administration
Monroe College