Lissamarie Hall
Boise,ID
Summary
Energetic and self-confident individual with over 20 years experience working in the fast paced hospitality industry, particularly bartending and serving. Exceptionally well-equipped to maintain a standard of professionalism by performing customer service tasks according to the facility's specific protocols.
Overview
19
19
years of professional experience
Work History
Bartender/Server
Fork Restaurant
10.2018 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Crossings Winery
05.2018 - 08.2018
- Delivered exceptional service by greeting and serving guests in a timely manner
- Took reservations and checked people in to the RV Park, guest cabins, and golf course
- Led wine tastings, answered phones, and facilitated sales in the gift shop
- Quickly removed debris accumulated at the bar to maintain a clean service area.
Bartender and Hospitality Worker
Seasonal Guest Ranch
09.2017 - 05.2018
- Responsible for opening bar and setting up for the day
- Prepare cocktails and coffee beverages for servers, as well as taking care of my guests
- Responsible for set up and breakdown of portable bar during special events
- Ensured quality through guest interaction
- Returned vacant cabins to occupant-ready status with deep cleaning, linen changes, restocking, and trash removal.
Bartender/Server
Albany Bowl
04.2014 - 07.2017
- Utilized high levels of energy and superior multi-tasking abilities to quickly fill drink orders in an extremely fast paced establishment
- Continually stocked bar with glasses, ice, liquor, garnishes and other supplies
- Maintained inventory and high levels of cleanliness
- Carefully checked identification of all customers to ensure compliance to state alcohol regulations.
Bartender/Supervisor
B Restaurant & Bar
08.2010 - 04.2014
- Provide excellent patron experiences through phenomenal customer service
- Educate guests about our exciting seasonal menu selections and extensive wine list
- Consistently exceed sales goals by effectively managing sections and multi-tasking
- Responsible for ordering coffee, tea, and other supplies
- Performed checkouts of servers to ensure all tickets were accounted for.
Lead Bartender
Columbia City Theatre
01.2005 - 01.2009
- As an original staff member, I was responsible for training new employees on company policy and procedure
- Coordinated floor plan and server duties
- Introduced and facilitated new business ideas such as Open Mic Night, Karaoke Showcase, and an innovative cocktail menu which increased clientele and sales
- Proven ability to maintain accurate drink orders for a busy bar and sold out theater
- Responsibilities included opening and closing of facilities.
Education
Diploma -
Mazama High School
01.1997
Skills
- Exceptional customer relation skills
- Extensive knowledge of food service including classic cocktails, spirits, beer, and wine
- Efficient and friendly, with great attention to detail
- Team player who possesses excellent interpersonal skills
- Flexibility in a variety of challenging situations
- TIPS certified
- Idaho food service permit
- Familiar with computer point-of-sale systems (Micros, Aloha, OpenTable and others)
- Multi-tasking and problem solving abilities
References Available
Available upon request
Timeline
Bartender/Server
Fork Restaurant
10.2018 - 09.2023
Bartender
Crossings Winery
05.2018 - 08.2018
Bartender and Hospitality Worker
Seasonal Guest Ranch
09.2017 - 05.2018
Bartender/Server
Albany Bowl
04.2014 - 07.2017
Bartender/Supervisor
B Restaurant & Bar
08.2010 - 04.2014
Lead Bartender
Columbia City Theatre
01.2005 - 01.2009
Diploma -
Mazama High School
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